Comfort Suites Kansas City - Liberty

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Check in and check out we’re a breeze! We came into town for a concert. The staff were very nice!

I found nothing negative about our stay…staff was wonderful and friendly

Yesterday, I and one of my employees were working in Liberty and we found ourselves needing a hotel room. I didn't realize that the World Cup was in town and every hotel had jacked their rates up as a result of this. This hotel was less than half of the price of all the others, which in the past always means a garbage experience, but I wasn't about to spend $700 for 2 nights to put us up in a hotel so I read the reviews and took a chance. The rooms were spotless. The facilities as a whole were not the Ritz, but well maintaned for sure. The breakfast was actually edible. The staff was incredibly friendly. I was on my way out, and saw who I believe was the owner and told him he had a great hotel and I promised him a good review. For the price, this place is amazing. 100% recommend.

Very nice place. You could tell it was an older building, but it seems to have nice upgrades. I would stay there again. Plenty of restaurants close by.

I usually stay here when I visit kc…decent place at a reasonable price…but, this time the prices were twice as much (because of the World Cup) but the experience was not worth the extra expense…less than enthusiastic desk staff and less than sparkling clean room…I will be staying somewhere else the next time I visit kc…

What a great stay at Comfort Suites. Nani at the front desk was so helpful. He even upgraded our room. This is rare service that I don’t experience any more. I would highly recommend staying at this Comfort Suites. You will not be disappointed.

El cuarto estaba bien por el precio, falta mantenimiento

Good service and excellent room.

we were there 7 nights but told after we arrived room cleaning every 3 days. so we had to pick up fresh towels daily since we only got enough for 1 day. The breakfast was ok...bland. people were ok, but hard to communicate.

Pro: Nani at front desk was helpful and apologetic. Seemed like he has to deal with a lot so I felt bad for him. If I’m the hotel, I’d make sure he’s paid well to keep him on staff. Con: We left two hours after checking in due to bed bugs on two different beds in the room. I took the pillow to front desk with one on it and my wife had to show Nani video of the others. We had seen some black spotting on the sheets when we got there and looked around the mattress but nothing stood out. Once the lights went off, they came out. Of no fault of the hotel, KC was sold out for the weekend (we even had Expedia search for us as we called hotels individually hoping someone cancelled) so we ended up driving 3 hrs home and lost out on $240 in event tickets we had for the next day. So I had four crying kids due to having to go home and a crying wife due to knowing there were a bunch of sports families we’d seen staying there that may be subject to same issue.