Hôtel les Degrés de Notre Dame

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

This hotel has a lot of potential, but it needs significantly more attention to detail. We visited during an extreme heat wave, and our stay was very uncomfortable. We stayed in the Notre Dame room, which has a mini-split air conditioner, but it was not functioning. We noticed that the cables to the outdoor condenser had been cut, so the unit could not operate. The only way we could sleep was by keeping all of the windows open, and one night it became so unbearably hot that we ended up sleeping on the floor. The bathroom also had black mold in multiple areas. The hair dryer provided in the room did not work, and the electrical outlets were so loose that even our power adapters would not stay plugged in. The room also lacked some basic amenities, including a mini refrigerator, microwave, and coffee or tea kettle. Be aware that there is no elevator, so you'll need to carry your luggage up several flights of stairs. During the heat wave, this was especially challenging, particularly for me as someone with asthma. The hotel also advertises specific hours when staff are available in the café, but those hours were not followed during our stay. On our first night, we nearly found ourselves locked out because we returned before the posted closing time and the staff had already left. Unfortunately, we had not yet written down the keyless entry code. Cleanliness could also be improved. On our first night, the white bed sheets had a large yellow stain, and the hotel does not pro

Fantastic location.

Please make sure you are prepared to use stairs .. a lot of them

Bathroom ceiling above shower stall, covereed in mildew. No elevator. No lobby. Front desk only manned 9am-7pm

So much potential here but so poorly run and managed . The location is fantastic and the rooms had potential. However no air conditioning in a 4 th floor 200 year old timber structure with windows facing the street full of bars and revellers make for loud and hot nights with little sleep. The bed was comfortable with some space . The room had one small closet. Our 4 night stay was without internet and no one really cared. The so called lobby was closed so long people had to drag luggage out down narrow stairs to a hallway to get to the street. The manager was rarely there and often left a young student in charge . They battled each other for lowest level of interest, assistance and customer service. Again so much potential here but no one seemed to care.

El lugar es muy pequeño y tiene muchas escaleras, no tiene elevador. El staff muy amable. Nos ofrecieron café y agua. Nos ayudaron para saber cómo transportarnos. Nos advirtieron de las zonas seguras y las que no. El lugar está cerca de Notre Dame. Podíamos ir caminando, ver sus torres desde la habitación y hasta escuchar las campanadas.

The staff are all super nice. The room was clean and breakfast is available though we didnt try it.

We stayed here before, so were prepared for nothing fancy... but the bathroom was really moldy, shower doors rickety and glass missing, etc. and cigarette smoke was coming in from somewhere. If we kept the door closed all the time we could minimize the smell in the room, but the whole thing was so small it was difficult. Very dark - I had to use my iphone flashlight to see into the closet. Staff friendly. Rates super low, location great. But that bathroom was bad.

Room was ok, the bath matches the medieval structure. The winding narrow steps were a little nerve-wracking. But staff was ultra. Ice and location excellent

Yes, room was clean; staff welcoming and helpful, location is great. We were on the first floor so not too bad without elevator.