Mercure Paris Saint Cloud Hippodrome

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Lovely hotel, very clean and staff so friendly and polite. Breakfast was a hit buffet with plenty of choice and was excellent.

Yes

Todo bien

Second consecutive stay at this hotel. Really nice location away from the noise and very nice place to stay in Paris

Our toilet was so small that we could barely sit properly on it, the bathroom sink did not drain properly and would take 10 minutes each time, the toilet did not flush on multiple occasions, I ended up with dried mucus on my bedding when it was changed, no fridge in the room. Very limited breakfast options, one good thing was the water that was available for refilling bottles, oh and the reception desk was mostly unmanned, especially late evenings or early mornings.

As always very nice Staff great Breakfast very good But they used to make individual pots of coffee for each table Now machine coffee and not very good. You can ask but feel like they don’t really want to do But overall very nice in a great town

It's a small, cosy hotel unlike other accor hotels I've stayed in the past. The room was decent and clean, the beds were comfortable athough the single bed in one of the rooms we had was a bit squeaky. There was no milk provided in the room to make tea. The reception staff were helpful and provided us when we needed to but it was quite inconvenient to get to ask for it everytime we wanted to make tea in the room. The breakfast was minimal with not much variety and you had to make your own eggs if you wanted to. On the last day of our stay we went slightly late to have breakfast (breakfast timings were until 10 and we went at 930) and there was no sliced bread or eggs left for us and the reception said no more stock of anything else. Very annoying as they should have some details as to how many people were staying for breakfast and everyone should have had a good breakfast provision. The saint cloud train station was walkable under 10 mins to travel via train. We used it to get to Disneyland which was a convenient long journey with 1 change at La defense. Other days of our stay we used Uber to get to Eiffel tower (around 6 miles) although it's visible from the train station level 1 at saint cloud. There is a huge national estate nearby (20 mins walk to get to it from the hotel and is quite nice if you want to explore the estate on foot, although quite tiring).

Hotel was clean and rooms as expected. Check in was tricky. I had booked for 7 people but had to make two name changes. I had contacted Hotels.com and they said it was done however on arrival the group couldn't access the rooms they needed. Also, when we came for breakfast alter on (just before 10) there were ants crawling on the surfaces with very little covered over.

So safe to walk around even late at night to the nearby train station.

Very friendly staff