Mercure Paris Montparnasse Pasteur

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Staff were great, as was location, room was nice. Only issues were that where there were dirty towels from the previous guest still in the bathroom on my first night. This was rectified the following day. However, bed sheets also had some small stains even after room service changed. I think this might have been discoloration rather than unclean but still didnt look great. I still would stay again though.

looks old... room is so small..

Great hotel. Quiet area of Paris.

Breakfast was very poor. Very little options for vegetarian customers. Seating space was also restricted due to the small dining room.

The room was really clean which was great! Staff interactions we had were good! Breakfast is poor quality and not worth the price - would recommend eating locally! The TV’s don’t have a chrome cast or streaming services so at night the choices are pretty limited! Rooms are comfy, showers are great and the location is good!

Breakfast was extensive and fresh. Staff very friendly with any and all requests. luggage storage available for early check in and late departure.

We had a wonderful stay. The rooms were perfect clean well kept and the staff was excellent. Very friendly and helpful

I really wanted to love this hotel, it has a lot of potential but the customer service is subpar. The first night I stayed, my room was not made even though I left the sign on the door to please clean it up. Also, my room didn't have conditioner and based on the lack of service I asked if maybe we could get complimentary breakfast for a day to make up for the inconveniences, but they said all they could offer was a "free drink". I told the guy I don't drink alcohol and he said "you could have a juice". Wow! Really? You're giving me a free juice to make up for a dirty room? That goes to show how much customers matter, considering breakfast costs 20 euros, so I guess I'm not even worth that much! My friend checked in on the same day and her room had a musty smell so she had to ask for a change. We had also asked for adjoining rooms and they weren't able to provide that either. All in all, I'm very disappointed on the service offered by this hotel.

Not a 4-Star hotel. Nice, but nothing more than that.

Staff was very friendly.