Renaissance New Orleans Pere Marquette French Qtr Area Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

I really liked the hotel. Everyone was super nice. I just wished there was more flexibility in late checkout

it was well kept. we really enjoyed our stay

The man working the front counter was extremely nice!!

My first time ever and it was great! We didn’t have a vehicle due to everything being close to vicinity.

Clean room

Felt safe in hotel. Polite staff. Room needs upgrades. Body wash falling off of wall. Walls around shower had water damage. Booking included free parking. At check in they stated we had 50% off because we are a member. Had to show reservation con to get it corrected. Shower didn’t drain well. Complimentary drinks were to be served at 5. Waited till 5:20 and no drinks. Ate at restaurant during happy hour. Was told my order didn’t come with something listed because it was happy hour even though it was listed. Had to tell waitress and she stated the new manager said it wasn’t included. After I showed her the menu she took it to the kitchen and brought the item. Food was tasty. Definitely get the truffle fries. Wasn’t disappointed but wasn’t impressed with the overall hotel experience. $300+ for one night, I expected more.

Loved

The staff was great, but I don’t know how this hotel has almost a 9. The lobby is nice, but you start to see the signs of wear and tear pretty quickly when waiting for the elevator. The furniture in my room was beat up, and I’ve no clue what was going on in the hallways. Again, wonderful staff, but I really wish I stayed somewhere else. In all fairness, this seems to be the case with most of the hotels in this area. I blame Bourbon Street. Trying the Garden District next time.

The staff was fantastic, everyone was welcoming. The highlight of our stay was Miss Yvette at check in. Every recommendation and suggestion given was on point. I highly recommend this hotel was like a home away from home.

Firstly, the staff couldn’t be nicer, more welcoming, accommodating and lovely. They are the high point of this Renaissance. Kudos to them. At the risk of being pithy, this Renaissance needs a Renaissance. It’s tired, worn, and rough, and not in the gothic sort of way that makes NOLA charming. It’s a sad hotel room. It’s clean but tired. The room was small with small beds. There are no dressers or places to leave your stuff for 5 nights. Wallpaper is starting to peel and buckle at the seams. Theres a slight must smell. The finishing in the bathroom is rusting and oxidizing. The art in the bathroom was cracked. The tub drained so slowly (and after a jazzfest day, not the water you want to stand in). The lobby was dark and tired. The furniture was worn out. The gym was small and cramped. And the floor was uneven making a work out unsteady. It’s conveniently located to canal and elsewhere but not the most active block. I’ve stayed at other renaissance before and been very satisfied. Not this time. For the price spent and the time i was in Nola, I’d have preferred elsewhere in location and hotel. Theres lots of options, sadly this isn’t one of them.