Hilton Garden Inn Nashville Downtown/Convention Center

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The hotel is well located, clean and has good amenities. The gym is well equipped and there are laundry facilities. The breakfast was nice and there were plenty of options. The only thing I felt was not good was the pool lounger situation. For a massive hotel, there were not many loungers, this was then made worse because they allowed non-hotel guests to book them on an app called resort pass. So when we tried to spend the afternoon round the pool, we got asked to move by the staff because apparently someone had booked it (no reserved sign etc). The pool bar was also only open Thursday-Saturday for hotel guests, but these non-hotel guests who had reserved loungers, got drinks service especially for them (we were told we couldn’t order drinks from the waitress). It felt like we were less welcome - but we had paid over $1000 for three nights at the hotel.

Cleanliness and proximity to broadway. Breakfast was awesome!

It was a beautiful hotel. The beds were a little too firm for me. It was very clean. Staff was nice but didn't know much about the area when asked for recommendations on where to eat, how to get help with transportation. They do not have a shuttle to the airport. They did give me a number for a local person they use and he was wonderful but more expensive than a taxi with a flat rate. We ordered a waymo to get to our event and had to walk quite a distance to find it. The valet people told us the wrong way to go. We had an elderly person with us who has a hard time walking long distances so it was a little more difficult for her. They have a very steep driveway to negotiate to go down and up when heading towards broadway. Our air conditioner stopped working the last night and they sent someone up immediately to fix it which he did. They do have a small shop inside that you can pick up some necessary toiletry items, light snacks and drinks which was convenient. It was very quiet and had hot water and plenty of towels. Rooms were very climate controlled

I truly loved everything about the Hotel! It was very close to everything that we had planned to visit!

Great location to get to broadway, hotel had everything you needed and was a comfortable stay

Wonderful hotel, great location. Awesome staff! Breakfast staff are extremely nice!!

We thoroughly enjoyed our stay. The property is conveniently located downtown - close to everything but not so close to Broadway as to be loud. The rooftop pool was an A+ ammenity (and quite popular). Logan whipped us up some fabulous frozen margaritas at the bar. And the staff at the desk were kind enough to offer us an extra hour before checkout. Would definitely stay here again!

This hotel is in a great location, is very clean and the staff is wonderful, friendly and helpful. We’ve stayed here two times and would stay here again when coming to Nashville. Highly recommend

Staff was friendly and helpful

The hill out of the main entrance is brutal. Also lanes to enter are confusing for autos .