Courtland Grand Hotel, Trademark Collection by Wyndham

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Karina was the best wasn’t super helpful I want to give her specifically a 5 star review. As for the property itself the stay was great. The pool is beautiful. Parking is pretty expensive

Un hotel muy tranquilo , las recepcionistas muy amables , limpieza y una piscina acogedora

They only clean the room every three days and if you wanted to be clean, you have to request early in the morning Called several times at Front desk and never No bellman to help with bags Breakfast buffet is horrible. We couldn’t eat anything.

Everything was clean, the staff absolutely amazing. Everyone there is polite and very willing to help even if it’s not their department. The only complaint I have is the bathroom door in the room we had to pull it hard to slide and closed it and that was hard for me because I have some neck and back problems other than that the place is amazing! In two weeks we’ll be back and this time we’re getting into that nice pool they have!

This is a very bad Hotel, The staff is very Rude, the hotel is very old and they have Roaches!!!!! Don't stay here!!!!!!!

Lots of familiar faces that I remember from previous stays. The valet drivers 2 of the guys I remember from last year and year before last. They greeted my husband and I with and smile and said welcome back. They remembered us which was nice. The lady in the gift shop also remembered us and greeted us with a friendly smile.

Elevators were very old and scary, rooms on second floor smelled moldy. But glad they had a Starbucks on site. Parking and resort fees seemed a little high

My girlfriends and I had an ok experience but would not return. Day 1 of our 6 night stay, we had to switch rooms due to the safe malfunction. We were happy since that room was quite humid. Our next room was the one beside it with 2 double beds and the pool side view. On the second day at night we found a cockroach in our washroom and they offered to clean our room the next day even if they only clean the room every 3 days, which is insane. They offered us complimentary breakfast but it was already included in our stay so they offered complimentary appetizers to remedy the situation. The next morning, another cockroach paid me a friendly visit while I was showering. We complained and they switched us rooms again, this time on the third floor with a balcony. All in all, the staff is nice and quite accommodating, but you get what you pay for. I recommend spending a little bit more elsewhere to get a clean and comfortable hotel experience.

Maybe upgrade bathroom/shower

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