Buena Vista Motor Inn

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

We have stayed here a couple of times. This time the perfumed cleaning products were overwhelming in the halls and the room. We were able to open the windows in the room and run the fan to air out the room while we were out for dinner. it was still noticeable when we got back. by bedtime we had adjusted to the odor. Unfortunately it caused a sinus infection for my husband. No breakfast option, but Chestnut Diner was not far to walk to.

Clean hotel convenient location

Perfect location to walk to everything!

No private parking as stated, no real customer service person to check you in had to use a computerpers. Tile floor was broken in bathroom almost cut my foot.

No parking, no shower

This place is a bargain for San Francisco. The area is safe.

I stayed at Buena Vista Motor Inn while traveling for a work conference at Fort Mason, and the main positive was the location. It was close enough to walk to the conference, which was helpful. That said, I was not impressed with the hotel overall. The property had more of a second-rate economy feel, and my room was not in especially good condition. My biggest issue was the strange check-in and front desk process. Rather than normal front desk service, guests are pushed toward a kiosk with a remote video attendant. I understand using technology to make check-in faster, but this setup felt awkward and impersonal rather than efficient. It was especially frustrating because the remote kiosk could not actually help with basic needs like getting towels or supplies for the room, so I still had to deal with the on-site front desk anyway. The overall impression was that the hotel was trying to avoid direct guest interaction rather than improve the guest experience. This was not the worst hotel stay I have ever had, but I would not choose to stay here again unless I had no better option.

Available parking.. Easy check in . Had handicap room so plenty of space. Was street side so loud until traffic calmed down. Traveled with wife and 12 year old twins.

Hard to park if not a local

Well I reserved a room since I was traveling a couple hours away and wanted to stay close to pier 39. I was charged $173. But a couple hours later I noticed the same exact room dropped to $116. Plus my bathroom had someone’s used toilet roll. Sofa bed was so obnoxiously loud it kept waking my partner up through out the night. I really would like to know how I am charged a price that’s so much more than the same exact room 2 hours later for cheaper. I stay in San Francisco quite a bit for work and pleasure. How can we make this right? Thanks have a blessed day