Courtyard by Marriott Houston Westchase

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Okay very nice area clean surroundings wish it came with a balcony

Clean Nice room... staff greeted me with Smiles and laughs... will be back to stay when im in Houston... 10 out of 10 highly recommend.. thank yall for making my story AWESOME

The hotel was fine, but the elevator wasn’t working and it was super hot on the second and third floor.

súper last minute, this hotel was great and price was amazing!! super clean

We stayed at Courtyard by Marriott Westchase for one night and unfortunately had a disappointing experience. We had booked a room with a king bed and a sofa bed. While the room size was adequate, the overall cleanliness and condition left a lot to be desired. The room was quite dusty, and there was a strong musty smell that resembled black mold. The toilet was not properly cleaned, which was concerning from a hygiene standpoint. The bathroom also showed significant wear and tear. The bathtub was old, with the lining peeling and coming off in several places, making it look unclean and poorly maintained. The soap provided was of poor quality and did not meet the standard we expected from a Marriott property. Another disappointment was that there was no complimentary breakfast. For the price paid, the overall experience did not reflect the quality we associate with the Marriott brand. Since we only stayed for one night, we managed, but we would not choose to stay at this property again unless significant improvements are made to the cleanliness, maintenance, and guest experience.

Front desk staff was very friendly and helpful. Unfortunately the pleasantries end there for this hotel. Two different bugs were seen in the room within 20 minutes, the paint was peeling up from the tub, the couch had stains on it, and so on. At midnight, after driving 11 hrs with my kid, I had to gather my things quickly and leave. Marriott let me down. Turned a long day into an even longer night trying to find another room.

Firstly, the elevator was broken and I was on the third floor as I was told only upon arrival. This wouldn’t have been as issue but I I recently had knee surgery. I also found a hair in the shower before getting in the first time. The property was loud, and I could hear the neighbors playing music. The hallways were extremely hot, which I was worried for the housekeepers and staff.

There were some issues with the phones in the room and AC unit(warm for most of the stay). However the staff were great and very responsive. Would stay there again. Super convenient for the WC match!

Inside lobby was warm but the rooms were cool due to the AC. Everything was standard. Nothing luxury

Very clean. Beautiful hotel.