Couvent du Franciscain

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Breakfast was ok. Too many gnats and ants around it though as it is in the basement and not like it’s near an outside door or windows. But all in all, they are doing good and I would stay there again.

Staircase needs handrails

The rooms were VERY small. It would certainly be uncomfortable for two larger people as it was very cramped for myself and my fiancé and we are not big people. -The bed took up so much of the room that you have to shuffle sideways to get around it. That being said, the stay felt safe, quiet and clean. The view was cute and the place was quite close to everything. The parking was nearly impossible to find as it was in the alley by the building so we parked down the street. Overall, I would recommend but be aware of those few caveats!

Was good place as travel throught hotel.

Great service and the staff were excellent. Rooms clean and food great.

There was confusion about the included breakfast. I believed I had booked it with breakfast. The staff at reception initially said it wasn’t included so took an additional payment then apologised for taking the payment saying that she checked and that it was included. She also charged an excess and wrong city tax charge and then said that they could not refund any of it that day due to some payment card of theirs not being available. Eventually the excess city tax was refunded but the hotel decision was that breakfast wasn’t included. Not a pleasant experience so poor in my opinion. Nice room though but in need of maintenance. The toilet was had a leak so was not a please experience.

Lovely bedroom, hotel well located.

Make sure if you are driving to this hotel you confirm your reserved parking. In addition, our shower flooded the bathroom and the carpet so we had to move to another room which was on the 5th floor with no elevator access. We had to carry our luggage up a curving staircase—very challenging and with my 80 year old mother in law, not that safe.

Good value and convenient hotel for Christmas Markets. Friendly and attentive staff.

Yes