Fairfield Inn & Suites Houston Westchase

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Clean, friendly staff, good location, free self parking.

The room was clean, but on the 2nd night, I saw a baby roach in the bathroom. Every staff are very nice and helpful. The breakfast on Friday morning is not what I expected. The Waffle batter was very thin that couldn’t make a waffle. A staff who doesn’t speaks English was very pleasant tried to adjust a couple time the batter and made me one. That was very sweet of her. The same morning, the orange juice came out as water with a little to none orange juice. Other than that, everything is good for that price.

Everyone was awesome they did a wonderful job. The girls at the front desk went above and beyond for me and my mom especially since my mom is handicapped and I have to place some of here stuff in a freezer and refrigerator. They were awesome

Absolutely amazing hotel breakfast was fully stocked area was totally clean. Room was beautiful highly recommend this hotel 10 out of 10.

Overall I’ll say my stay was decent… the location was perfect for the people I needed to see while in town, but there were a few small adjustments needed at the property for me to rate my stay higher. My room was on the first floor which was cool, but it had an odd smell which hit me as soon as I walked in and lingered the entire 3 days. Breakfast was nice, but there wasn’t any butter for the waffle station and only zero sugar syrup. I’m all for being healthy but at least have the options available. I appreciated the indoor pool but I could tell there hadnt been any cleaning done in there for a while. There was a broken float floating about - I did manage to sit in there long enough to collect the pieces and throw it away. There was stuff (dead bugs, dirt, used towel, etc) on the floors. I found a clean spot and enjoyed it as much as possible. I think making minor changes would have me return and giving a much higher score. The staff was nice and friendly and that’s why I scored the way I did.

Great place to stay..

Liked the full size shower toiletries and indoor pool. Breakfast was awesome!

I had double bed on second floor. The room was updated and clean. It includes microwave, mini fridge and usual coffee maker. The shower had nice tile and glass door. No handlebars. The conditioner bottle was on the shower floor because the wall holder thing was broken (minor issue). Hot breakfast was delicious. I saw a random person sitting in the chair in the parking lot in the afternoon and late at night both days I was there. He didn’t look homeless. It was just weird.

Staff is amazing. Everything is always top notch.

Nothing was unique. This should not be a Marriott property. From the cleanliness of the room, to the poor upkeep of the common areas and poor breakfast.