Home2 Suites by Hilton at the Galleria

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

It was ok nothing special

Everything was great! Thanks!

This facility went above and beyond to ensure we were happy throughout our stay. The location was convenient and the amenities were exceptional. They have every other day room service with help upon request which is normal today and they replenish your rooms snacks and drinks daily which was surprising and inviting. The only set back we had was not having a jacuzzi to unwind in but the trade off was a balcony which we enjoyed using to awake and eat our FREE BREAKFAST at. To be honest this was a remarkable start and unless we are staying five star we will continue to use this Home 2 Suites every visit to Houston.

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Good place to stay with excellent location. Breakfast was good 👍

The room needed to be deep cleaned, the side and underneath the fridge had to be cleaned. The microwave, fridge, and dishwasher needed to be cleaned as well. I purchased cleaning supplies and did it myself because I requested to the room be deep cleaned and it was not. I had to talk to the front desk about it and the maintenance man was sent to clean the sides and underneath the fridge. I also cleaned both sides of the bathroom door, all the cabinet in the room, and the cabinets in the bathroom as there was visible dirt. Additionally, I requested the room be serviced while I was out and the gentleman said ok. Just to later act shocked when I asked when housekeeping would be done. He first asked who I spoke with, it was him, and then saif that he told me that housekeeping doesn’t work in that fashion.

Very clean room. Good location next to a lot of stores and restaurants. Will definitely stay there again.

Clean, good location, friendly staff

Good

Great stay!