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2 adults, 1 room

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Meliá Casa Maya Cancún

Blvd. Kukukcan KM 5.5See map

kr 2,790.99per night

This is the cheapest price in 30 days, based on the rates on 4 Dec

Top reasons for booking
Close to the beach
The beach is a 200-meter walk from the hotel
Great view
Most user reviews comment positively on the view from their room
Popular facilities
Water park
Free water park
Bar
Restaurant
WiFi
Free WiFi
4.1/5Great 685 reviews
Exploring the area
Cancún International Airport, 15.8km, About 18 mins from hotel by car
Langosta Beach, 200m, About 4 mins from hotel by foot
Jardín del Arte, 900m, About 15 mins from hotel by foot
21
studio
2 beds

39.65 m²

27
Ambassador Suite
Bed type arranged at check-in

72.0 m²

22
Junior Suite
1 double bed or bigger

81.9 m²

Sea view

6
The Level, Suite, Ocean View
Bed type arranged at check-in

81.0 m²

Ocean view

6
The Level Room Swim Up
1 double bed or bigger

41.0 m²

Ocean view

7
The Level Grand Suite
Multiple beds

104.0 m²

Ocean view

6
The Level Suite Swim Up
1 double bed or bigger

81.0 m²

Ocean view

4
Melia Suite Garden View with Balcony
Bed type arranged at check-in

81.0 m²

Garden view

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Reviews

Read all reviews
4.1/5.0

Great

685 reviews
Location
0.0
Services offered
4.3
Cleanliness
4.4
Atmosphere & facilities
4.2
All
4.5+
3.0+
Meethu
Reviewed: 8 Aug 2026

4.0/5.0

Great

Stayed with kids

The resort was good. My family had a good time there. The rooms were very spacious. The staff were friendly The water park wasn’t huge but good enough and the food was okay. Over all it was a good place for a vacation for a family of five.
Jorge
Reviewed: 7 Aug 2026

5.0/5.0

Fantastic

Stayed with kids

We had our family reunion and we had a great time. The hotel is small compared to other huge hotels in Cancun, but that was a good thing. Everything about the hotel was good, pool beach, bars, etc. My only advise to the hotel as an improvement would be to step up the food. Most restaurants the food was ok, only the Italian restaurant had a better quality of food.
Olivia
Reviewed: 7 Aug 2026

4.0/5.0

Great
This hotel offers great amenities and a fun atmosphere for families. We really enjoyed the easy beach access, and the nightly shows were entertaining and kid-friendly. The water park was a unique feature that set this resort apart from others. Several staff members were friendly, attentive, and very helpful throughout our stay. The pool views were incredible, and the resort definitely gives you the feeling of a high-end vacation. On the downside, some of the dining staff could be a bit unfriendly when it came to requests. It often felt like nothing was offered unless we specifically asked for it. For example, our room was supposed to be stocked with snacks, but they were never replenished unless we requested them. Overall, this is a great family-friendly resort that offers something for guests of all ages. We had an enjoyable stay and would definitely consider coming back. Next time, I would probably try to book a better room to get the full experience the resort has to offer.
David
Reviewed: 6 Aug 2026

5.0/5.0

Fantastic
Have to say that this all inclusive has surpassed my expectations. It feels small at first but for my small son and teenage daughter turned out to be the perfect combination. The rooms are good but who comes to stay in a room right? The beach is perfect for the kiddos. However the only downside is that the pool this time of the year remains HOT so it is not refreshing if you’re trying to cool off. Now here is where we have surpassed expectations. The staff everywhere have been welcoming and forthcoming to assist with a smile on their face. And the best part has to be the food! The buffet for breakfast is delightful! The other restaurants are great shout out to Nelson in the Mediterranean restaurant, Alfred in the pool side and Daniel in the beach side…great service and attitude specially with my pregnant wife they always made sure to take care of her first . But Casa Nostra takes the cake. THE FOOD! The food is insanely good and I come from NY. So I know my food, huge shout out to Rene, Fernanda and Luis the chef. WOW great great job. Food is immaculate here. We would gladly come back here just for this restaurant. Thanks again for the hospitality.
Juan
Reviewed: 6 Aug 2026

2.0/5.0

Below average
El servicio no es muy bueno, los empleados son poco amables y hasta groseros
LUIS
Reviewed: 4 Aug 2026

5.0/5.0

Fantastic
Amazing!
Seada
Reviewed: 4 Aug 2026

5.0/5.0

Fantastic
Friendly staff,delicious food,clean property, great amenities. My family and I enjoyed every minute spent at the Melia Casa Maya.
Tina
Reviewed: 2 Aug 2026

5.0/5.0

Fantastic
My husband, myself and our 17 yr old son had a great stay a the Casa Maya. This hotel is very family friendly. Be advised if you are a couple and looking for your alone time, not sure if this place is for you. They have one big pool for everyone and it gets pretty full with all the families. If you have kids then this is perfect, as there is something for all ages here. The evening events were very entertaining as well but be sure to book your reservations as the time slots fill up fast and were turned away when we didn’t have a reservation one night. There are other restaurants that you don’t need one so you won’t go hungry. Overall everything was great! One thing , I have to message their attractions desk to ask for help because we did an excursion at Puerto Morelos Adventure park with ATV and cenotes that was recommended. We purchased pictures at adventure park and have yet to receive our link with all our pictures.
Edgar Javier
Reviewed: 2 Aug 2026

4.0/5.0

Great
Check i
Rozmeen
Reviewed: 2 Aug 2026

2.0/5.0

Below average
We upgraded to the level suite in order to have transportation included. We were told having the level suite comes with all these extra perks. Including a concierge. We didn’t hear from them until our 3rd day there and that was after us having to ask so we were unable to make reservations at the restaurants. There was 4 of us in a room but they only ever left us 1-2 wash clothes. One day we didn’t get any. When we asked they told us they were out of wash clothes. One night at dinner one of the serves was clearly under the influence. Some of the staff was great but mostly we were met with a lot of attitude and/or willingness to assist as we were told would be available with the upgrade to a level suite. The water park was nice and access to the beach was convenient. The service could have been better

Overview

Meliá Casa Maya Cancún

First open:1980-01-01
Renovation:2024-01-01
Rooms:257
Floors:8
Star rating:

With a stay at Meliá Casa Maya Cancún in Cancun (Zona Hotelera), you'll be a 1-minute drive from Langosta Beach and 6 minutes from Cancun Convention Center.

Description

With a stay at Meliá Casa Maya Cancún in Cancun (Zona Hotelera), you'll be a 1-minute drive from Langosta Beach and 6 minutes from Cancun Convention Center.

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Exploring the area

Transport

Cancún International Airport

Airports
15.8km

Attractions

Langosta Beach

200m

Jardín del Arte

900m

Puente Calinda

900m

Escénica Tower

1.0km

Dancer Cruise Cancun

1.0km

Tortuga Beach

1.2km

Experiencias Cancun

1.3km

CancunBoats T&T Yacht Charters

1.8km
See map

Facilities & services

Popular facilities
Water park
Free water park
Bar
Restaurant
WiFi
Free WiFi
Kid-friendly facilities
Children's games
General
Free parking
Buggy service (additional charge)
Parking
Non-smoking throughout
Childcare services
Shop
Elevator
Accessibility
Airport transportation
Uncovered parking
Garden
Safety & security
Safety deposit box
Cleaning services
Laundry service
Reception services
24-hour front desk
Luggage storage
Concierge
Tourist info desk
Multilingual staff
Health & fitness
Fitness center
Spa
Kids swimming pool
Outdoor Swimming pool
Accessibility
Wheelchair accessible
Activities
Tennis court
Beach volleyball
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 00:00

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

Other fees

A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Enjoy a satisfying meal at Merkado serving guests of Meliá Casa Maya Cancún. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges.

See all policies

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