Days Inn & Suites by Wyndham Houston / West Energy Corridor

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

La chica que nos atendió fue muy amable. Perp realmente al hotel le falta mucha limpieza. El lobo no se veía tan mal a lo mejor pq el piso es de losa. Pero nos dieron habitación en el 2do piso y el pasillo es en alfombra y estaba super sucio y con olor no agradable. Y ni hablar de las escalares. La habitación tenía un poco olor a cigarrillo. Se veía limpia ; pero el baño no se veía muy limpio y el toilet mal lavado. No quisiera colocar una foto pq no se muy agradable a la vista. Yo realmente no me volvería a hospedar.

The room was clean and the beds were comfy

Only two of the receptionists were helpful and polite. The “light” continental breakfast looked like rats had attacked it. There was a (used) condom in the elevator, a bottle of baby oil was left in my room from a previous guest so they don’t clean very well, and the a/c in my room was broken so it was unbearably cold.

Nice stay

My tv was messed up in the first room then he changed my room to a room with a black and white tv. No one came to check it like he said they would so I was just stuck with a black and white tv

Np

The bed sheets were dirty upon arrival. It looked like someone walked on the bed with dirty shoes on

1-Star Review This was one of the worst hotel experiences I’ve ever had. I specifically reserved a room with two queen beds for four people, but when we arrived, they gave us one queen bed and a small rollaway bed that was dirty, extremely uncomfortable, and had springs sticking through the mattress. It was impossible to sleep without waking up with back pain. To make matters worse, the extra bed came with no sheets, blankets, or pillows. The staff had a terrible attitude and seemed completely unwilling to help. I had to practically beg just to get sheets, and even then they told me they had no blankets or pillows available. The room was also inadequately stocked for four guests. We were given only two towels for four people, which is unacceptable. The lack of basic accommodations, poor customer service, and uncomfortable sleeping arrangements completely ruined our stay. I would not recommend this hotel to anyone. If you reserve a room for four people, don’t expect to actually receive proper sleeping arrangements or decent customer service.

Could have been better but also could have been much worse

The staff was nice and friendly but the place is not well maintained, the bathroom floor was cracked, the blankets are very thin in the room, weird smell throughout the entire hotel.