Hilton Garden Inn Seattle Downtown

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Easy booking, clean room and centrally located. Nicer than your average garden inn

Here is the context of why my stay was terrible. My surgical technology class wanted to go to the Association of Surgical Technologists Conference being held in Seattle. We fundraised the money so we could get a hotel for the 3-day conference. Our teacher took the fundraised money and pre-paid for the hotel. When I checked in, the receptionist said I needed to add my card for incidentals, which I was aware and fine with. When I put my card in the cardreader, the total came up with the whole room amount of $914. Before I could say anything it went through. I told the receptionist that the room was already pre-paid for. She said since it was a sunday, they couldn't return my money since accounting wasn't there. Well now I only had about $20 left in my account. The next day, Monday, I went down to ask about getting my refund since they had a pre-payment already on file, they said they were working on it. I did not get my refund back until we checked out on Tuesday. I am so thankful my classmates were able to comp me throughout the stay. I was so disappointed about the whole situation.

All ok

Walking access to most of attractions (space needle, museums, public market...) Quiet neighborhood, limited restaurants adjacent

Everything was to our liking, the only experience that I was a little disappointed with was the restaurant menu. It was quite generic. For being a Hilton establishment, I was expecting a more robust, flavorful dining event.

Staff were very nice and helpful. Room was clean as well as overall property. Will definitely stay again when in Seattle.

Amazing experience traveling for work. Staff was helpful and friendly. Helped with early check in and storage of luggage when flight was delayed. Definitely will book again and recommend to others

Bit of a walk to attractions (Pike’s Place , Needle) but doable. Not a huge menu at the restaurant on site but what we did have tasted good. Very pleasant and helpful front desk staff!

Great location Staff was amazing

The staff allowed me to check in before time and also allowed me to check out late. Very helpful in securing my ride to the port for a cruise.