Extended Stay America Suites Chantilly Dulles

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Staff here was great and friendly. we arrived quite late for a one-night stay. I am not familiar with the area but the parking lot itself was not very welcoming. There was like a pop up party or something going on. Several people smoking the devils lettuce and blasting music nearly 11pm. They had the building door propped open to come and go which felt a little unsafe. We didn't have any issues /run ins with the partiers and never felt unsafe once we got to our room. Parking lot is a little smaller and not too well lit. We found a spot right up front thankfully but if you have to park in the back corner be cautious. The 'breakfast' was only take away food and not much of a selection. Bed was comfortable for the night. Couch....not so much. I don't know if it would be a good set up for an actual extended stay. We just needed a place to rest for the night after landing at Dulles airport and heading to our destination the next day.

Staff was no help. I ended up paying for a room for me and my wife. She got there b4 me and was told that I would have to come later and get my own key. Showed up and staff wouldn’t give me a key even though I showed my Id and had a reservation in my name. Then he goes to tell me that he thinks I’m a creep trying to sneak in and rape my wife. I ended up sleeping in my car. Never again

Room was nice and clean enough. Bathroom was good. AC was really nice. The hallway smelled like food constantly though, and the front desk wasn’t always manned. Overall decent place especially for the price

The staff here was very helpful, the rooms were very clean as well. The refrigerator was already cold when we got there. There isn't much else to ask for really!

na

Cleanliness and maintenance was mostly good. Breakfast should definitely be better.

Staff was rude and unhelpful, I accidentally double booked and attempted to mend the issue immediately and they were not helpful or responsive, then when I got there they stated my room had been cancelled and was no longer available but they would not give a refund.

limited breakfast stayed there 2 months for my job and had to ask each week for the room to be cleaned

Terrible place, I won't be staying again. Nobody staffing the place at night which has to be a safety issue. Cockroaches in the entrance to the lobby, just poorly managed will not be staying here again. Had I realized this is the one I never would have booked again, they've canceled on me before.... Just bottom of the barrel.

‏Not a good place to stay in.