MainStay Suites

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Positive: Staff was friendly. Grab and go breakfast had nice variety and was fresh. You can exchange used towels for fresh at the front desk. Concerns: room wreaked from pesticides/chemicals upon check in late at night - causing severe headache. Had we not been exhausted from all day travels, we would not have stayed! Husband fell asleep as soon as we arrived, so changing hotels was not an option. We mentioned the strong pesticide odor to staff members and they apologized. Floor in kitchen was not properly cleaned, but that didn’t bother us, as we had no use for kitchen, but maybe if floor was cleaned better - they wouldn’t have the need for extermination and the room wouldn’t have that strong toxic odor.

Skimpy breakfast ... otherwise great stay

Room was mostly clean and property seemed to be maintained. Not sure if it was humidity related but everything kinda felt wet. Property did feel very safe, it was well lit and you had to use a key to even get into the building as well as your room. Location was great for me and is great if you are visiting any of the nearby medical facilities. Breakfast was kind of disappointing. A lot of hotels have pancakes / waffles and usually a buffet style option with eggs, meats, potatoes that rotate. Every morning at this location it was hard boiled eggs, cheese slices, and some bagels.

Very clean

The property was nice, but I didn’t like that you could not use the patio area.

The staff was very welcoming and helpful. It was very pleasant.

Floors were not swept and cleaned. Mattress on sofa bed needs to be replaced, very stained.

The property was nice however our room was absolutely freezing when we got in. The AC read 60. Hoping that it would warm up by the time we settled in, after turning the unit off, unfortunately, it did not. Good thing I had blankets in my car. That and the room was a bit damp…probably from the cold.

This hotel was quiet, had a full kitchen and was clean. The only thing if it were more than just myself there would of been an issue with outlets. They have USB chargers at the night stands with 1 plug the 2nd plus is used for a lamp my phone/watch use c chargers or plugs. But hubby was not there so no issue for me.

I the room was great and comfortable, love that it had kitchen in it. I will stay again.