Facilities & services
Gift shopLaundry serviceConciergeOutdoor Swimming poolWhere to?
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Guests and rooms
2 adults, 1 room
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Hotel Mousai Cancun Ocean Front Adults Only 
Carretera a Punta Sam Km. 5.2(Zona Continental de Costa Mujeres)See map฿ 39,513.3per night
This is the cheapest price in 30 days, based on the rates on 23 Sep
Top reasons for booking
Great view
Most user reviews comment positively on the view from their room
Popular facilities
Rooftop terrace
Restaurant
Free WiFi
Fitness center
Spa
24-hour front desk
Exploring the area
Jolly Roger Pirate Show, 500m, About 7 mins from hotel by footPunta Sam Ferry Terminal, 500m, About 7 mins from hotel by foot5
Ultra Two Bedroom Corner Suite Ocean Front
Multiple beds
215.0 m²
Ocean view
5
Two Bedroom Corner Suite Ocean Front
Multiple beds
215.0 m²
Ocean view
6
Suite 1 King Bed Ocean Front
1 double bed or bigger
88.0 m²
Ocean view
6
Two Bedroom Master Suite
Multiple beds
203.0 m²
Ocean view
6
Corner Suite Ocean Front
1 double bed or bigger
127.0 m²
Ocean view
6
Ultra Suite 1 King Bed Ocean Front
1 double bed or bigger
88.0 m²
Ocean view
6
Ultra Two Bedroom Master Suite
Multiple beds
203.0 m²
Sea view
6
Ultra Corner Suite Ocean Front
1 double bed or bigger
127.0 m²
Ocean view
5
Suite 2 Queen Beds Ocean Front
2 beds
88.0 m²
Ocean view
5
Ultra Suite 2 Queen Beds Ocean Front
2 beds
88.0 m²
Ocean view
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Reviews
Read all reviews
5.0/5.0
Fantastic
2 reviewsLocation
0.0
Services offered
5.0
Cleanliness
5.0
Atmosphere & facilities
5.0
All
4.5+
3.0+
Reviewed: 1 Jun 2026
4.0/5.0
GreatStayed with partner
I really liked this hotel and the comfort it provides is unmatched. Every one of the staff members is really attentive and nice. The only reason I’m giving it 4 starts instead of 5 is the food. Out of all the restaurants around this hotel, just one met my expectations.
Reviewed: 23 Oct 2025
2.0/5.0
Below average After staying at Hotel Mousai in Puerto Vallarta for a week and experience the best service I'd experienced at a hotel I was excited to experience Mousai in Cancun. It cost noticeable more than my stay in Puerto Vallarta for the Ultra Corner Suite but I had no doubt I'd experience the same or better. I only came to Cancun for Mousai. I was disappointed that the qu
Reviewed: 22 Oct 2025
2.0/5.0
Below average I was disappointed in the price point compared to the overall service received. I'd stayed at Mousai in Puerto Vallarta where I booked the Ultra Corner Suite and thought the service would be the same. I felt no different than guests at the other hotels on the property despite having a "Butler" . It was a challenge getting rides, bar service and other things during my stay.
Reviewed: 10 Jun 2025
5.0/5.0
FantasticStayed with partner · For business and leisure
Beautiful hotel. Love the arts.
Reviewed: 18 May 2025
1.0/5.0
Below averageStayed with partner · For leisure
Pool is horrible very small. Got the the hotel and i was surprised that it was not all exclusive. They make me bay extra 2200 dollars for me and my wife. Paid the extra 2200 dollars and then i was charged for every drink i had. Drinks are not even included in the all exclusive package.
Do not reserve at this hotel.
Reviewed: 27 Apr 2025
5.0/5.0
FantasticStayed with friends · For leisure
Great service. Very nice room. Will be back!
Reviewed: 10 Mar 2025
4.0/5.0
GreatStayed with partner · For leisure
To far from the hotel zone
Reviewed: 25 Feb 2025
2.0/5.0
Below averageStayed with partner
This place was okay, but tiny little fixable details just kept dragging it down to the point that I wouldn’t recommend staying there.
Their little iPad controllers in the rooms barely work, and with no physical controls on the walls you are left without crucial things like fans so we were waking up in a pool of our own sweat every morning. We had to cover 10 different little blinking lights all over the room at night.
Staff linger in your room when delivering food to the point you have to tell them to leave. Staff told us one price multiple times, only to be uncharged by nearly 100% for things like the spa. The hotel called one of the scam cartel taxis that cost 150 dollars for a short trip for us. Even had a firework lit in my face by a waiter at dinner for my birthday without warning. Inhaling a bunch of toxic firework exhaust was not what I ordered for dinner.
We had fun regardless. Just a bunch of really silly things that could easily be fixed. Its new development, so plenty of time to improve
Reviewed: 23 Feb 2025
5.0/5.0
FantasticStayed with partner · For leisure
The personal attention was fantastic!
Reviewed: 4 Feb 2025
5.0/5.0
FantasticStayed with partner · For leisure
My wife and I hadn't been at an all exclusive for at least 10 years following multiple disappointing 5 star experiences.
We decided to give Hotel Mousai a try for a short 5 day trip to wind off and get away from our kids.
We were overwhelmed by the quality of everything Mousai has to offer.
Room was great, staff was great, rooftop terrace was amazing with a nice chill vibe, NOI restaurant serves premium food and drinks.
Other guests were respectful and quiet but still ready to have fun.
You cannot go wrong at Mousai and we will definitely go back.
Overview
Exploring the area
Attractions
Jolly Roger Pirate Show
Punta Sam Ferry Terminal
Gift shopLaundry serviceConciergeOutdoor Swimming pool