Hotel Bourré Bonne Louisville, Curio Collection by Hilton

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Wow. What can I say? This place is fabulous. The staff is the best we’ve ever had. I loved the pool on the rooftop with a bar. The food was fabulous. They will also take you in the hotel car where you need to go downtown. The bed was so soft. Great place.

Hello, The hotel is clean and the staff is very nice .the reason for the 3 stars is how loud it is ,you can hear everything outside all night long .and the auto night lights that you can't turn off.

We were billed someone else’s food bill and damage bill. Other than that, we really enjoyed the stay. It’s a close knit community and travelers are definitely outsiders.

Wonderfully appointed and well located hotel. Staff was very nice, rooms were lovely and very comfortable with great amenities, pool was clean and well maintained, (though it could be open a touch later for my liking.)

The hotel is beautiful. The only issue is that it’s new and the breakers trip, resulting in the lights going out,

Our stay was a mix of positives and disappointments. Unfortunately, our experience started off on the wrong foot at check-in. The team member who assisted us overlooked the prepaid breakfasts included with our booking, which made the check-in process confusing and left a disappointing first impression. Breakfast itself was average. Our pancakes were served without syrup, and although we requested it, it took over 45 minutes—and an additional call to the front desk/kitchen—before it arrived. By then, the pancakes were cold, which was frustrating. The rooftop pool and patio bar were definitely highlights of the stay. The food was good, the atmosphere was enjoyable, and the service was generally solid during most of our visits. However, one evening our second round of drinks was forgotten, so we decided to close out our tab and end the night earlier than planned. The pool area was well maintained overall, although there was some hair floating along the edges of the pool. The hotel’s location was excellent—safe, convenient, and within easy walking distance of Whiskey Row. One tip for future visitors: many of the shops are closed on Sundays and Mondays, so plan accordingly to avoid disappointment. We’ll have to save our visit to WhistlePig for next time!

Great property. Love the rooftop!

The hotel is very clean, elegant, and well maintained. The rooms and common areas feel upscale, and the service throughout my stay was excellent. My only complaint is the pool. It is extremely small for the size of the hotel, and it seemed to be oversold to outside guests. There were simply too many people in such a small space, making it impossible to relax or enjoy the pool. If the pool is one of the reasons you’re choosing this hotel, it’s something to keep in mind. Overall, I had a great stay and would definitely come back, but I believe the pool capacity and guest access could be managed much better.

Only thing I didn’t like is when you order at the pool and pay with cash they don’t have change.

Nice staff and clean room!