Where to?

Check-in/out dates

Select your dates

Guests and rooms

2 adults, 1 room

Find more hotels in Madrid

Smartr Atocha Reina Sofia

Calle Rafael Riego 24See map

RM 521.42per night

This is the cheapest price in 30 days, based on the rates on 30 Nov

Top reasons for booking
A stay at Smartr Atocha Reina Sofia places you in the heart of Madrid, within a 5-minute drive of National Prado Museum and El Retiro Park. This aparthotel is 1.5 mi (2.4 km) from Gran Via and 1.7 mi (2.8 km) from Puerta del Sol.
Popular facilities
Free WiFi
4.0/5Great 92 reviews
Exploring the area
Palos de la Frontera Station, 200m, About 3 mins from hotel by foot
Madrid Delicias Station, 400m, About 6 mins from hotel by foot
Adolfo Suárez Madrid–Barajas Airport, 13.4km, About 15 mins from hotel by car
22
Apartment, 1 Bedroom
2 beds

64.0 m²

City view

20
Apartment, 2 Bedrooms
Multiple beds

85.0 m²

8
Studio
2 beds

45.0 m²

Earn KlookCash for this booking & save on the next one

Reviews

Read all reviews
4.0/5.0

Great

92 reviews
Location
0.0
Services offered
0.0
Cleanliness
4.5
Atmosphere & facilities
4.3
All
4.5+
3.0+
Mildren Auxiliadora
Reviewed: 15 Jul 2026

2.0/5.0

Below average

Stayed with kids

First, the check in was at 3, and the instructions were sent 3:20. We were already in Madrid and we didn't know if we had a place to stayed. They didn't answer the WhatsApp, we need to look for a phone with local SIM to call them to know what's going on. The AC was broken. We escalate the issue and they didn't do anything, just apologize by the inconvinience, we end up having to rest with Madrid heat without AC. Finally the coach bed was broken so I was very uncomfortable. Finally I can say the this accommodations where nobody put their face into the customers, is very easy to say just I'm sorry and let the customers help less. Poor customer services
Melanie
Reviewed: 16 Jun 2026

2.0/5.0

Below average

Solo stay

The lack of staff onsite is a problem. The instructions on using the access codes were very sketchy. I needed assistance but no one answered the phone when I called the number given. Then I was locked in my room because of a problem with the door. When I managed to get out, i could not lock the door behind me. Again, no answer to my phone call. It was clean and centrally located but I cannot recommend the place.
Edna
Reviewed: 20 May 2026

5.0/5.0

Fantastic

Stayed with family

Excellent
Jose
Reviewed: 9 Mar 2026

4.0/5.0

Great

Stayed with family

It was good for the money !
Sunitha
Reviewed: 5 Dec 2025

1.0/5.0

Below average

Stayed with family · For leisure

Terrible. It is run down place with lot of bed bugs. The pictures are scamming and deceptive for travelers.
Susan
Reviewed: 22 Sep 2025

4.0/5.0

Great

Stayed with family · For friends and family

This was a super-convenient location near the Madrid Atocha train station. It's in a quiet residential neighborhood but walking distance to the main museums in Madrid. It was a perfect home-base for the three of us to explore Madrid.
George
Reviewed: 10 Sep 2025

5.0/5.0

Fantastic
Spacious and comfortable in a great location. Remote checkin worked well.
Renee
Reviewed: 5 Aug 2025

4.0/5.0

Great

Stayed with family · For leisure

The check-in was very simple and we were pleased to walk into a nice, clean room. Our visit was less than 24 hours so we were not able to explore the area too much. The location was great as we were able to walk from the train station to the hotel and out again for dinner. Also, the hotel staff communicated very quickly with any questions I had using WhatsApp. Thank you, Smartr Atocha Reina Sofia!
Rachel
Reviewed: 30 Jun 2025

4.0/5.0

Great

Stayed with partner

We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
Kevin
Reviewed: 26 Jun 2025

4.0/5.0

Great

Stayed with family · For leisure

Apartment was very nicely appointed. Clean and in good location. Only issues were firm matresses and incorrect exterior code was give multiple times before we received the correct one. Otherwise we would recommend this place

Overview

Smartr Atocha Reina Sofia

Rooms:25
Star rating:

A stay at Smartr Atocha Reina Sofia places you in the heart of Madrid, within a 5-minute drive of National Prado Museum and El Retiro Park. This aparthotel is 1.5 mi (2.4 km) from Gran Via and 1.7 mi (2.8 km) from Puerta del Sol.

Description

A stay at Smartr Atocha Reina Sofia places you in the heart of Madrid, within a 5-minute drive of National Prado Museum and El Retiro Park. This aparthotel is 1.5 mi (2.4 km) from Gran Via and 1.7 mi (2.8 km) from Puerta del Sol.

See all

Exploring the area

Transport

Palos de la Frontera Station

Metro stations
200m

Madrid Delicias Station

Train stations
400m

Adolfo Suárez Madrid–Barajas Airport

Airports
13.4km

Attractions

Railway Museum

500m

Atocha Station Memorial

600m

National Museum of Anthropology

600m

Plaza del Emperador Carlos V

600m

Jardin Edificio Sabatini. Mueo Reina Sofia de Madrid.

600m

Museo Nacional Centro de Arte Reina Sofía

600m

Teatro Circo Price

700m

IKONO Madrid

700m
See map

Facilities & services

Popular facilities
Free WiFi
General
Non-smoking throughout
Elevator
Housekeeping
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 04:00

Latest check-out time:Before 11:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Breakage deposit: EUR 50 per stay

We have included all charges provided to us by the property.

Other fees

Nearby parking fee: EUR 20 per night (656 ft away)

Pet fee: EUR 30 per pet, per stay

Service animals are exempt from fees

Housekeeping fee: EUR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

See all policies
Home Spain Madrid Hotels in Madrid Smartr Atocha Reina Sofia

Explore more on Klook

Top destinations in Spain