Tru By Hilton Charlotte Tyvola I-77

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

convenient location

I loved the hotel! Everything was clean and neat. Very pleasant.

Great rooms, modern style, pool, gym, breakfast included. Convenient location near main roads.

I booked a room for one night to meet my father for dinner made reservations for a dinner I could not make due to the inconvenience of the hotel I booked. There were no information about any water problems due to city work. Therefore I booked a room got into my room to clean up and the water in my room was trickling from the bower head and cold. I called the office to see what wa going on and they informed me then that the city was doing some kind of construction and within thirty minutes it should be fine. I waited and I still needed up having to take a cold “shower” because there was no water pressure or temperature. Ended up missing my reservations due to that. I was very upset but let that go come the next morning I wanted to relax until check out time clearly stated at 12pm yet a staff member knocked at my door once never announcing whom they were and before I could get to the door barely dressed a cleaning staff member waltz on in and then apologized. I obviously had not checked out considering it was 11:00 not check out time at 12:00pm. I am a Hilton honors member and I have stayed in plenty of these off branch hotel but this was the worst experience I have EVER EXPERIENCED FROM HILTON! I Wil advise anyone i know not to be staying at this location as well as contacting corporations come Monday.

Wonderful stay.

"Honestly, this place was spotless. The lobby, the room, and especially the bathroom were completely pristine and smelled so fresh. It’s rare to find a hotel that actually feels this clean—totally made it easy to relax. Would absolutely stay here again!"

We Loved the pool table and very clean rooms. The staff were very polite and professional! This will be when we stay overnights in Charlotte. Thanks again! -Aust-Anderson Family.

Check in was quick and the staff was very helpful and pleasant.

We enjoyed the entire stay. Lots of sitting areas inside and out, a clean entry area, a nice pool and a descent breakfast. The room was clean and used space very efficiently. There was plenty of information available about what was going on in the area. The only issue we had was when we left the hallway was like going through an obstacle course due to the cleaning crewing havind trash and cleaning carts on both sides of the hallway. Of course maneuvering the luggage cart was not easy and tipped over. More frustrating than an issue.but could be communicated to the cleaning crew. Staff was amazing and loved the games and pool table. Its the little things

Beautiful hotel. Really clean and well designed, good price through Expedia. Will definitely stay here again when I'm heading to Charlotte North Carolina.