I was charged a booking fee. Why?
Physical tickets that need to be delivered to your Japanese address will have an additional booking fee. Unless the tickets are sold out and your booking is cancelled, the fee is non-refundable.
Was this information helpful?
Other FAQs in "Shinkansen (Japanese bullet train)"
- How can I book Japan train tickets with Klook?
- How can I check Japan train schedules?
- How can I get my train tickets?
- If I choose to get my tickets by mail, can I track the delivery for my tickets?
- How can I cancel or amend tickets?
- When do train tickets expire?
- What are reserved seats and non-reserved seats?