Tsukinoyume (月の夢) in Shibuya - Sashimi and Hot Pot Izakaya
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Branch Name & Address
- Tsukinoyume in Shibuya
- Address: 7F Lu'82 Building, 26-4 Udagawa-cho, Shibuya-ku, Tokyo
- Please refer to the following link for assistance: Tsukinoyume in Shibuya
- How To Get There: 4-minute walk from Shibuya Station
- Opening Hours:
- Monday-Thursday: 17:00-00:00
- Sunday: 17:00-00:00
- Friday-Saturday: 17:00-05:00
Others
- Monday-Thursday, Sundays, and public holidays last order: 11:30pm
- Friday-Saturday, and holiday eves last order: 4:30am
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Reviews
It is very convenient to book a restaurant beforehand, and the department is crowded with people, especially when there are a large number of people and peak times ~ It is highly recommended to buy this coupon, and I will consider ordering next time
The place was difficult to find (for me), the dining area was kind of dark... not much people visiting too
Dear Customer, Thank you for choosing Klook and for taking the time to leave us a review. We appreciate your effort for sharing your experience related to your activity at Tsukinoyume (月の夢) in Shibuya - Sashimi and Hot Pot Izakaya. We have shared your feedback with regards to the overall experience related to the condition of the dining area and location of the premise has been shared with the service provider for better improvement. We appreciate your kind support towards us and we hope to be able to provide you with a better experience on your next booking with us. Please always share your feedback with us; this is how we keep learning and improving. Thank you! From Service Recovery and Resolution
The restaurant located opposite to the Shibuya 109 building only, only 5 min walk from station shibuya. Due to some renovation at the station exist, we missing the exit, but still asking local people help find the location of restaurant. Restaurant is far more enough for our 4 person, we unable to finish all. Too many dishes food had full cover our table, place not so big and enough sitting for 4 person. Food taste is ok and we very satisfied. However, the restaurant staff unable speak english, that is problem to communicate and our orders had wrongly given but last the supervisor had rectify their order immediately. It take 15min to explain our type orders. Its good experience to us. Tq klook
i liked it 😋 staffs were accommodating as well. 😁😁😁
Pork and beef was fresh and tasty. The voucher stated that dessert is included for the buffet. Our dinner was at 6pm. Staff were attentive from 6-645pm. After that, they got too busy with other customers. When we pressed the bell, they did not attend to us. A waitress finally came over at 7.15pm. We asked for the dessert and she said ‘okay’. However, at 7.20pm, the same waitress told us that our time was up and they would not serve us the dessert. This does not make sense as we tried to get their attention since 6.45pm.
Very disappointed with the quality of the pork and beef being served. It is not fresh and the whole pot is full of the pork and beef smell. The duration is only about 1.5 hours when they informed you to your last order. Not worth to eat and I will not recommend to my friennds.
Thank you for raising your concern to us. We sincerely regret to hear that you had unsatisfactory experience and we take your feedback extremely seriously. Your case has been noted and passed to the local operator for further improvements. Your understanding will be much appreciated.
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