Toriko (鳥幸) in Tokyo - High-End Toriyaki Specialty

Please return the 1155 RMB that I owe to me! The passenger road only reserved the seat, and the store said that the reservation was not received at all, and the money was confiscated. The key information on the reservation form is in Chinese. Calling the customer service customer service will not speak Japanese and it will be completely unclear. Also said that there are Chinese characters on the voucher, the Japanese can understand. Let's not order him to confirm with the so-called supplier, and he found another person who can't speak Japanese, call me again, ask us not to order, and no reply, maybe it is to save long distance. Phone charges, no customer service to follow up on this matter for three days. It was a long time because of this incident, and it was very embarrassing. We ordered the food directly in the store and paid for it ourselves, which also caused some unnecessary expenses. On Sunday, I wrote an email to the customer service of the customer. I only asked for the return of the order fee. I will not care about the other. The customer service will reply on Tuesday. It is only an apology and does not mention the "refund". The cancellation is finished. So your own screening suppliers are not effective, and the loss is for me to bear the road? In addition, when the store was spending, the waiter added some items that we didn't consume on the bill. At that time, it was strictly changed, and other customers who want to spend it need to be careful.