8

Kolsai Lake & Charyn Canyon National Park One-day Nature & National Park Tour

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Free cancellation (24 hours notice)
You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time), Partial refund rules: Full refund if canceled 72 hours before the tour. 50% refund for cancellations made 24–72 hours before the tour. No refund for cancellations made less than 24 hours before the tour., can be used any time within the validity period. Refunds can't be made once it ., Full refunds will only be issued for unsuccessful or rejected bookings, Be aware that the approval of reschedules, amendments or refunds are subject to availability, Refunds can't be issued for any participants who are late by 1 hour(s) or more, The activity will be cancelled if there is not a minimum of 3 participants. If this happens, you'll get a refund, To request a full refund, please contact the supplier/operator: Please contact us via Klook chat or WhatsApp for assistance.
Depart from Almaty
Duration: 14-16 hour(s)
05:00-21:00, 06:00-22:00, 08:00-22:00
Guide language
English, Russian
Meet-up
Small group (5-10)

Itinerary

Photos & details
Find your departure point
Day 1

Meet-up3 sessions

Bus3 hr(s) 40 min(s)

1

Charyn Canyon (Valley of Castles)

1 hr(s) 30 min(s) • Guided • Tickets included

Bus1 hr(s) 30 min(s)

2

Black Canyon
Instagrammable spot

1 hr(s) 30 min(s) • Guided • Free entry

Bus30 min(s)

3

Charyn River

30 min(s) • Guided • Free entry

Bus1 hr(s)

4

Kolsai Lake
Observatory deck

3 hr(s) • Guided • Tickets included

Bus5 hr(s)

To drop-off points2 sessions

icon For reference only. The itinerary is subject to change.

Know before you go

What's included

  • Live tour guide: English, Russian
  • Transport: Bus
  • Admission: Charyn Canyon (Valley of Castles), Black Canyon, Charyn River, Kolsai Lake
  • Accommodation
  • Extra fees
  • Gears & Equipment
  • Tax & discounts
  • Insurance
  • Special arrangement
  • Services vary based on customer selection

Terms & Conditions

Confirmation

  • You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Cancellation policy

  • You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
  • Partial refund rules: Full refund if canceled 72 hours before the tour. 50% refund for cancellations made 24–72 hours before the tour. No refund for cancellations made less than 24 hours before the tour.
  • can be used any time within the validity period. Refunds can't be made once it .
  • Full refunds will only be issued for unsuccessful or rejected bookings
  • Be aware that the approval of reschedules, amendments or refunds are subject to availability
  • Refunds can't be issued for any participants who are late by 1 hour(s) or more
  • The activity will be cancelled if there is not a minimum of 3 participants. If this happens, you'll get a refund
  • To request a full refund, please contact the supplier/operator: Please contact us via Klook chat or WhatsApp for assistance.

Booking changes policy

  • Change are allowed until 24 hour(s) before activity starts
  • The booking can’t be changed if it was booked with Klook Pass, under pre-sales or comes with a freebie.
  • The booking cannot be changed if the voucher has not yet been issued.
  • Bookings made using SG Culture Pass or Taiwan Culture Points cannot be changed.

How to use

Usage validity

  • The voucher is valid only on the specified date (and time if applicable)

Age & eligibility

Eligibility

  • This activity has no age limit
  • Important: Infants and children must be included in the passenger headcount

Reviews

I received a call at 5 AM the day before, which woke me up unnecessarily. On the day of the tour, there was no guide at the location. For an hour and a half, I tried to find them and contact them via WhatsApp. My messages were read, but I received no reply, and my calls went unanswered. Ultimately, I was unable to go on the tour. The tour company said they would issue a refund, but I believe that's not the main issue. I don't visit Kazakhstan very often, so I missed a valuable opportunity. Since then, I haven't heard anything from the tour company. I've also filed a complaint with Klook, but I haven't received any response. It was a truly terrible experience. For anyone considering this tour, I strongly recommend choosing a different one.

About the operator

Operated byИП Тумбаева
2Total reviews
Reviews of this operator
I received a call at 5 AM the day before, which woke me up unnecessarily.
See all reviews

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