Almaty Big Almaty Lake & Alma-Arasan Full-Day Private Tour

Additional information

Prohibitions & Limitations

• This activity is not recommended for anyone with impaired physical mobility
• This activity is not recommended for pregnant women
• This activity is not recommended for anyone with certain medical conditions such as high blood pressure, epilepsy, etc.
• Participants who appear intoxicated may be refused service. In this case, no refunds will be given
• Participants are advised dress appropriately for this activity (long pants, long-sleeved shirt or scarf to cover shoulders, and closed shoes)
• Please dress accordingly depending on the day's weather conditions
• For smooth entry, please refrain from wearing flip flops, shorts, tank tops, or sleeveless shirts
• Pets are prohibited
• Please be mindful not to feed the marine / wild animals or engage in any activity that may damage the ecosystem

What to bring

• Sunscreen / Sunglasses / Caps or hats / Toiletries

Accessibility

• Important: Infants and children must be included in the passenger headcount
• Child seats are not available
• This activity is stroller and wheelchair-accessible

Vehicle & luggage info

• Vehicle option: Group of 4 - SUV
• Passenger capacity: 4 passengers excluding the driver
• The operator has the right to refuse a reservation if the group size or luggage exceeds the capacity of the reserved vehicle. In this case, no refunds will be issued
• Luggage storage and delivery services are not provided
• Vehicle option: Group of 8 - Minibus

Confirmation

• You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to reschedule
• If you've participated in at least one activity, visited at least one attraction or used one of the tickets, refunds can't be issued
• Refunds can't be issued for any participants who are late by 1 hour(s) or more
• The activity will be rescheduled if there is not a minimum of 2 participants. If this happens, you'll get a rescheduled time
• To reschedule, please contact the supplier/operator: whatsapp : +77076111187

Usage validity

• The voucher is valid until your selected date

Eligibility

• This activity has no age limit
• Free for children aged 1-4