Hotel Royal Menaggio (Hotel Royal)

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Everyth

Gorgeous property with an amazing view, a pool, clean, with very friendly staff. They offer breakfast which was basic but enough choices and delicious. A bit far from the promenade about 20 min walk going down and 25 min going uphill. Beautiful walk, though! If you are OK with a nice walk this is the place for you. If you have a car they offer free parking. There are few taxis available in case you need a ride. Very peaceful place

Overall, we enjoyed many aspects of our stay. The views are breathtaking, the grounds and pool are beautiful, the breakfast buffet and restaurant were excellent, and the air conditioning was a huge relief during the heatwave. While the property isn't modern, it has a lot of charm. Our biggest challenge was transportation. Although the hotel is described as being within walking distance of Menaggio, that's only realistic with very light luggage. Taxis were difficult to find during our stay, and Ubers were expensive. We mostly relied on buses—the C110 was reliable, but the C113 was not. On two occasions the driver missed our stop, and my husband and I ended up on an unexpected 45-minute ride up the mountain before we could get off. Our room matched the description, but there was a persistent unpleasant odor. Housekeeping appeared to spray air freshener each day, but it only masked the smell briefly. Finally, we visited during the third heatwave of the summer. The hotel initially offered complimentary cold bottled water in a guest-accessible refrigerator, but midway through our stay access was restricted and water was only available for €2 per bottle. While cheaper water was available in town, the uphill walk back and lack of a refrigerator in the room made staying hydrated much more difficult. The hotel has many wonderful qualities, but given the extreme heat, we felt the staff could have been more accommodating.

Very basic clean accommodations. Incredibly hard mattress and pillows. Front desk was not very helpful. The breakfast service is chaotic and they don’t replenish food so need to be there as soon as they open if you want food. Restaurant was closed two nights for “unexpected technical issues” which was frustrating bc the walk to town for dinner is very steep for 30 min. Room is very clean though.

Our stay was wonderful, and Sophia made us feel welcome and taken care of!

The hotel was wonderful and Sofia Maria, at the front desk was amazing. She did everything possible to make our stay lovely and comfortable. As far as the location is concerned, we were very surprised to find that it is located up a very steep hill about a mile from town and the taxi service is almost non-existent. We found it almost impossible to get to the hotel once you get off of the ferry. The hotel has no transportation. If you do find a ride they charge you 35 Euros. We had to go to one of the waterfront hotels and convince a staff person to take us up Of course, they charged us the 35 euros to help us. That said, each time you want to go into town or visit the other amazing towns of Lake Como by ferry, it will cost you 70 euros round trip . It is possible to walk down, which they told us was a 10 minute walk but it took us 45 minutes. We highly recommend the hotel, but only if you have a car. The restaurant for breakfast was wonderful and dinner was delicious, sitting outdoors with an amazing view and wonderful service. We loved the hotel and would stay again if we had a car.

PLEASE READ BEFORE BOOKING THIS PROPERTY Unfortunately, I would not recommend this hotel. It was the most disappointing hotel I stayed at during my trip to Italy. 1. Outdated facilities — No fridge, no electric kettle, no elevator, weak water pressure, and extremely small shower space. Instead of key cards, guests are given a physical key. 2. Bug issues — There were many bugs around the property, and I even found dead bugs in the bathroom floor. 3. Poor accessibility and transportation — Without a car, getting to and from the hotel was very difficult. Taxis were supposedly available with advance booking, but they were always fully booked. The route to the hotel includes steep hills/stone stairs. When we asked for help booking a taxi, the staff told us to walk and handed us phone numbers to call ourselves. 4. There was usually only one receptionist, so assistance was slow and the hotel rarely answered the calls. 5. Disappointing breakfast and restaurant — Breakfast was overpriced for the limited selection. Compared to other hotels in Italy, there were very few fruit and vegetable options. The restaurant food was also very salty and expensive for the quality. 6. Underwhelming pool — The pool was just a basic rectangular pool, not heated, and you cannot really enjoy the view while inside it. Overall, the experience did not match the price or expectations shown in the listing.

Beautiful

Our room - in the annex - was lovely and squeaky clean...and OMG THE VIEW! We enjoyed the pool and breakfast was delicious. If we return to Menaggio, we will stay at the Hotel Royal.

Stayed at the Royal hotel was wonderful. Sofia at the reception was lovely. Room was clean and comfortable. Breakfast can be improved. Thank you to all. We will back Oscar