Kedaton Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Big room, comfortable for a family of 4. Nice selection of items for breakfast.

nice

GOOD AND REFERRED, JUST EAT MORN MORE MENU MORE, SUPPLY WATER REFILLS.

Verouderd hotel, vergeleken met 10 jr terug is er niet veel veranderd. In het weekend kan het druk zijn met Indonesische gezinnen uit met name Jakarta. Deze kunnen aardig rumoerig zijn, en van de te kleine ontbijtzaal weten ze een slachtveld te maken. Mocht je in de buurt van Jln Braga willen verblijven en niet al te veel eisen hebben dan kun je er bvveendam voordelig verblijf hebben.

The executive rooms bed are due for replacement because of bowing....not suitable for sleeping. Upon checking most of the executive room bed on request for room change had also facing the same bowing problem. Room 418 key always malfunction and the customer had to go up and down to the front desk for replacement and yet the problem still persist. The room key need replacement.

The facility at this hotel is quite good, which is the pool and gym. Breakfast is okay. Room is also okay, for an old hotel like Kedaton.

the hotel is clean and the staff are friendly and helpful.

The worse hotel i ever stayed. I booked 3 room for 2 night on 6 jun 2017 until 8 jun 2017. Complaints are: 1. No wifi service from 6 jun until 7 jun. Hotel try repair after complaint. 2. No breakfast are served at 7 am. Suppose they should provide buffet breakfast start from 6 am to 10 am. No lay out buffet breakfast. Reason given by hotel staff, there are few customer only for that day. 3. No free shuttle to airport. The hotel included with free shuttle in the package. But when asking for free shuttle, the reception give reason that the driver not well and ask customer arrange in their own. Even thought i remind hotel reception 3 times, a day before check out. And they didn't give alternative solution for that. 4. Television in the room not functioning very well. Room key malfunction, have to insert paper to switch on the room electricity.No creamer for room tea/coffee. and sugar only 1 packet. 5. I try to manage get the manager, marketing manager, supervisor, chief of the restaurant and complaint to them directly. Unfortunately they ignore my complaint and don't want to listen to me. 6. I also manage to meet the hotel owner and complaint to him, but no respond from him because he seems like very very very rich man with personal body guard, and he don't want to listen my complaint, and walk away. 7. I strongly recommend don't stay in this hotel otherwise there is no hotel in the bandung city.

Suara dan keributan dari jalanan dan lingkungan sekitar agak mengganggu

Hotel is situated in a good location. Although noisy because it's by the main road. But easily accessible to all areas, either walk or taxi easily found. Internet/Network is really really bad. Weekends are worse, when there are slightly more guests in the hotel. Hotel Staffs are great, very polite, and tried to help in any ways.