Butchard Villas Sun Moon Lake

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

在魚池鄉旁邊，開車約3分鐘就到。很適合在這裡與友人在廣闊的院中談心聊天。

停車方便、房間乾淨

不錯

包棟的住宿，三張雙人床，有一張是一樓一開門，因此這張床是沒有隱密空間的。

After spending some days in Hong Kong and Taipei, it felt wonderful to stay at Butchards Villa, so quiet and beautiful. It is really an oasis. We were welcomed by Melissa the receptionist, she was so sweet, we were offered fruit, waffles and coffee free of charge. Our room was very big, nice bath, overlooking the front off the hotel. Strongly recommend this room! We had dinner at the hotel, food was also good.Since we had some trouble with a wrong booking after our visit in the Sun Moon Lake area, Melissa helped us change this and book flights to Penghu islands. As if this was not enough, she personally drove us in her own private car up to visit the lake the next day. She also wanted us to call her for the return, which we did not, it felt as way too much to receive. There are a number of hotels up at the lake, but we are so happy we did not choose to stay there, it is quite crowded and noisy, much better to hear birds singing in the morning than scooters and buses. VERY Recommendable.

Swimming pool was empty of water. Fruit flies infested dining area. Large, comfortable rooms with good bed and good bathroom.

Customer service was top notch. One lady in particular drove us to and fro the local laundromat voluntarily since there was no dryer on site. The laundromat had commercial sized washers and dryers so our family loads were done quickly.

Hotel should consider providing free shuttle service and a restaurant /cafe at facility

Hotel is lovely, quiet & comfortable. Staff are mostly friendly & helpful. It took me 20min walk from the nearest public transportation.

New, modern, beautiful. Large stunning property with pool, spa-pool, gardens, big natural Koi & trout pond. Public areas decorated with owner's private collection of artifacts, etc. Looks like they are planning a gym. Nice meeting facility. Good, albeit limited breakfast. Room amenities are incredible and include an electric fireplace, huge flat-screen TV, stereo, and sensor operated toilet seat with bidet and garbage cans. Deep tub in shower room was too small around for us. Only problem is that there is nowhere nearby to eat dinner and so you have to drive to Sun Moon Lake; and back in the dark. Hopefully that will change in the high season as the dining room (for breakfast) is very nice.