de'Rain Hotel Bandung

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

I will be back. Best in town

So convenience. Close to the shops, caffees, crowd. Clean, efficient and spaciois hotel. Love it.

The Bell service was not available The cable tv had very very poor signal The passage ceiling were leaking and had big patches of algae and fungi The breakfast was just an eyewash

Not a good stay The bell service almost not available The cable tv signal so week one would loose eyesight The breakfast is ordered from street and placed for all on the terrace The passage ceiling you could see a lot of black fungi patches Some of the room lights have to be got changed as not working The bathroom accessories have been fitted without common sense or logic

Firstly when I booked my trip b/fast was clearly indicated but I was not given. WHY? Am I being short changed by Expedia I expect a reply. It caused me much inconvenience as I had to search for b/fast this wasted my time and effected my plans.

can't sleep because of traffic noise is very very bad, wifi signal is very poor cannot acces at all, bed not clean from dust and its make itchy.

Almost satisfied ....only the air conditioner not really cool.. room service especially food...Why the price is different when i paid and when i asked thru the phone.....

Nice and comfortable. The room is very clean however no mini refrigerator provided. Noisy at night due to the music performance at the lounge on the top floor. The hotel provides us with GRAB to the airport on our return since the hotel vehicle is not available. Overall very satisfactory stay.

the staff and hotel is nice but it is ruined by the nightclub on the roof that is so loud the room vibrates and bed shakes.

Do NOT stay here if you are a non-smoker. The 1st floor of this hotel is supposedly 'non-smoking.' BUT SMOKING SMELL IS IN NON-SMOKING ROOMS. The ventilation of this hotel is LINKED to the smoking floors. On the very first night I moved in there was smoking smell in my room, so my friend complained about it to the front desk and they said they will change the room the next day. Also, they will change to connecting rooms, as we wanted to stay together. Next day, they offered to change us to the second floor where there are connecting rooms, but told us the second and third floor are smoking levels. Obviously I declined, and it doesn't help that the 4th floor of this hotel is a bar/pub and it is extremely noisy!!! I can hear the noise from my 1st floor room! (We mentioned this to staff and they knew about it!) So I chose to stay at the first floor. The staff offered an air purifier in my room. DAY BY DAY, THE SMOKING SMELL GOT WORSE. Third night, I choked on the smell of smoke. Fourth night, I could not take it anymore and went to the reception. The receptionist was quick to offer the "air purifier" and to say sorry with a fake "apologetic" 'over-smile.'. I was angry - she was not sincere and was robotic in replies, like this has happened many times before?! She offered a new room after a long time of my complaining,WITHOUT GUARANTEE the new room will not have smoking smell. I'm having a headache smelling the smoke now!