ARKA TULUM

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Excellent place

I loved every moment of my stay at Akra!!!

Hotel novo, lindo! Todos os ambientes limpos e muito bem cuidados. Quarto enorme e um grande destaque pra piscina/hidro no "quintal". Funcionários muito prestativos e simpáticos. Deixo uma sugestão apenas com relação ao café da manhã: poderia variar mais entre os dias, ficamos 3 dias e todos os dias era o mesmo menu, gostoso mas seria ótimo se variasse (o café da manhã é menu único e fixo, não é buffet). No mais, foi tudo sensancional! Ainda ajudaram meu marido a me preparar uma surpresa de aniversário de namoro :)

A experiência neste hotel foi incrível! O atendimento de todos os funcionários foi espetacular. Todos muito educados e prestativos. Para quem busca uma viagem tranquila e longe dos barulhos da cidade, este é o lugar. O hotel fica longe da zona hoteleira de Tulum e a uns 10min de carro do centro, mas vale muito a pena ficar nele. Ha opção de fazer as refeições no restaurante do hotel. As comidas são excelentes. Tudo fresquinho e feito na hora. O café da manhã é maravilhoso! Ficaria novamente hospedada neste hotel.

Personnel attentionné et serviable. Petit déjeuner de qualité. Hôtel bien situé, au calme, piscine magnifique, jacuzzi privé, un coin de paradis.

Can’t say enough about how awesome this place and their staff was! Especially fern, jay and Maurilio! Lovely time! Clean and relaxing and beautiful

Room was spotless & beautiful. Had a very cozy vibe. The staff were amazing, very fast with any requests. The grounds are beautiful. Also had a private pool in our suite. The outdoor shower was great. Did not want to leave here

I had an amazing stay at ARKA. The entire staff was so friendly, professional, and attentive, a very personalized experience. The food was delicious and ambiance was amazing for a relaxing retreat! Special thank you to Leyda and Bryan, they ensured that my all of my needs were met!

Unser Aufenthalt im Arka Hotel in Tulum war rundum ausgezeichnet und hat unsere Erwartungen in jeder Hinsicht übertroffen. Besonders hervorzuheben ist das äußerst freundliche und hilfsbereite Personal, das rund um die Uhr über WhatsApp erreichbar war und jederzeit schnell, kompetent und sehr zuvorkommend reagiert hat. Der Room Service war erstklassig – das Essen war qualitativ hochwertig, sehr frisch und geschmacklich hervorragend. Unser Zimmer war außergewöhnlich groß, sehr stilvoll eingerichtet und bot ein äußerst bequemes Bett, in dem man perfekt entspannen konnte. Besonders angenehm war auch, dass täglich frische Handtücher für Strand und Pool bereitgestellt wurden. Das Hotel liegt in einer ruhigen Wohngegend, die ideal ist, um dem Trubel zu entkommen und vollkommen zu entspannen. Der Pool ist großzügig gestaltet, hervorragend zum Schwimmen geeignet und lädt ebenso zum Sonnen und Verweilen ein. Insgesamt ein erstklassiges Hotel mit exzellentem Service, hohem Komfort und einer sehr angenehmen Atmosphäre. Wir würden jederzeit wiederkommen und können das Arka Hotel uneingeschränkt weiterempfehlen.

Phenomenal hotel . The staff is hands down the best. I was able to check in early. The plunge pool with the room is a nice touch. The breakfast included with the stay is a must. I had eggs with ham, toast, fruit and granola with yogurt: The pool with the rainfall waterfall is sophisticated. The property and rooms were like the photos listed online. It’s jungle-ly vibe but not too secluded.