Shillamonogram Gangneung Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

부대시설도 좋고 비교적신상호텔이라 두번째 찾랐는데 역시 객실 냄새가 여전히 안좋았어요 ㅜ 화장실환기시설도 없고 전반적으로 객실문 열고 들어설때부터 냄새가 안좋아서 첫방문때 건의했는데 여전히 ㅜ 이것만 해결해도 더 좋은 호텔이 될거 같습니다

전망, 위치, 시설 모두 훌륭합니다 바 운영직원의 친절도는 쬐끔

시설이나 내부 식당등 편의시설도 너무 좋아요~

Clean room, Nice ocean view, Well maintained property.

Nice ocean view

Sun rising that I saw on the bed was the most beautiful moment in my life.

Best hotel!

가까이 바다 해변 인접

Clean room, friendly staff. Had an issue with shower drainage that wasn't properly resolved but otherwise decent stay

A brand new hotel with great potentials but for now service needs to be improved. They seem to be having problems of communications. (i) I asked missing chairs in the room for my husband’s work right after check in (yes, table was there), it didn’t arrive until we came back from dinner. He ended up seating uncomfortably on the bed with labtop and note pads to finish the work. (ii) pool booking for our big family was about multiple phone calls. (iii) breakfast was charged twice. I fixed it with breakfast desk (they were very nice) but regardless when checking out, it was still charged twice. Another downside is that the overly crowded pool has 4 time slots to use per day with mandatory break of every 50 minutes- a reason why I don’t stay at Grand Hyatt Seou anymore. Locals seem to be okay with this concept but if you are not local, be informed. Now the upside is that the breakfast was excellent and the chefs at each station were very nice and friendly. Though when it comes to service again, we had to ask a few times for the server to clean up the used dishes. And there is no water service so you need to get your own and kids’ water.