Altara Suites Da Nang

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Spacious and comfortable room with daily housekeeping, which was much appreciated. The only downside was that the lifts were quite slow, especially during busy hours. Overall, it was a pleasant stay.

I like everything about Altara. From cleaned room to conveniently washer and dryer in the unit. Everyone was so nice and helpful. I will come back and stay here next year.

My family of 4 (wife, 16 yr old son, 13yr old daughter) and I have been to Vietnam for vacation for the past 3 years and have stayed in different cities (Da Nang, Hoi An, Nha Trang, Hanoi, Phu Quoc & Ho Chi Minh City). The place we wanted to book wasn't available so we chose Altara. In general, for the value of what you pay for this hotel, it's good. The pros. You're across from the beach. You get 2 bedrooms, 2 bathrooms, a kitchen and a living room area with a small balcony. There's a separate washer and drier which is a big plus! (Usually at other hotels you get the washer/drier combo machine, which is better than nothing, but doing laundry with those takes a long time and the steam dry takes forever to dry your clothes and you still have to air dry them.) The included breakfast is good, again for the value for the price you stay, but I've had better at other places we've stayed. There is a pool and fitness area (fitness area has a great view). The cons. The pictures online appear to be altered, or are taken further, to make Altara seem newer that it is. This hotel is older. Upon closer look you can see worn down paint and fixtures. There's an older smell about the building. The rooms are musty. The biggest negative, the eyesore next door. So most of our view outside our balcony, window and across from the lobby is an abandoned hotel project. We have a peekabo view of the beach if you ignore the huge cement shell of a building under "construction." This was not indicated

The suite was large and spacious, which we appreciated during our stay. However, there was a noticeable mildewy smell in the room. The staff was accommodating and moved us to a different room with a much better view after our initial room overlooked an abandoned high-rise building. The food and breakfast were standard—nothing particularly memorable. Overall, the property could use some improvements, as there were visible paint chips and stained flooring in the outdoor areas. The location is a plus, with easy access to the beach. That said, my biggest complaint is the elevator situation. It takes a very long time to get one, and when it does arrive, it’s often partially occupied by service staff, making it even more inconvenient.

The room didn't look like the pictures! Everything in the room was a bit damaged and tatty. Wood everywhere, which made it dark and the wood was chipped on every corner, making it feel run down. Location was good, but no balcony and view wasn't great. Breakfast was good and walkable to lots of areas with restaurants and bars. It wasn't clear on the listing that this is an apartment hotel and right next to the Sheraton, which looked a lot smarter. The lifts were terrible with average wait of 10 minutes to get up or down, unfortunately. We enjoyed our stay overall, but wouldn't stay here again.

Lovely room with view. Great amenities, very helpful and courteous staff!

Good size apartmanent , nice views from the top floors, close to the beach.

The room is great. It's very hard find one with a bathtub in this city. The elevators are real slow though. Try to get a room on a lower floor.

Great stay and wonderful breakfast buffet.

I stayed over 8 nights with 2 adults and teens. Location is okay only, as most shops are on the south side of the beach, not many near to this hotel. My room facing the un completed site of Holidays in, and could looked errie at night Issues of this hotel 1. Lifts are shared with service staff, long waiting time even in off peak season 2. Mattress in needs of replacement, as for our king beds and doubles beds, all are sinking to 1 side 3. Lobby is shared with another So called Luxury Apartment and was tiny 4. My master bedroom walls are shared with the so called apartments and they are owned by different management, and the Altara staff have little control over the noise created by those guests over 2 nights 5. The slippers provided are not comfortable and seemed to catered to one K country people only, not for other nationality 6. My 3 TV setting are set to Korean, and we have to get service to tune to English, isn't this a international language Positive 1. Service staff overall are very courteous especially the breakfast floor, hardworking and ready to serve 2. Cleaning staff also diligent. If you are of the K race, you will feel at home in this hotel. We will not be back.