Do I need to sign up for a Klook account before I can book?
Yes, you'll need to create an account first. You can sign up using your email, phone number or a third-party account like Facebook, Google or Apple.
Can I book on behalf of my family and friends?
Yes, you can. But please remember to enter their details carefully when booking.
I am traveling with infants and children. Do I need to buy a train ticket for them?
Children aged 0-3 may travel for free if no separate seat is required. If you wish to reserve a seat for your child, you will need to purchase a youth ticket and indicate the child is aged 4 upon checkout
Do I need to print out my voucher?
Usually you can simply present a mobile voucher at arrival for a booked activity. However, some activities will require participants to present a physical, printed voucher.
Please check the confirmation email or the activity page to find out whether you need to print your voucher.
How can I use Klook credits?
Once you've earned at least 10 credits, you can use them at the checkout page of any booking to get money off. And the more credits you have, the more discount you get!
When you're about to make the payment, select your credits to use them.