What can I do if I haven't received my booking confirmation email?

Please go through the following steps:

1. Check the "Terms & Conditions > Confirmation" on the activity page for the expected confirmation time of your booking
2. If you are still within the confirmation window indicated on your package, please give us a bit more time to get your voucher to you.
3. If the confirmation time has passed or the package is listed as "Instant confirmation", check your email spam/junk folder in case your spam filter has accidentally caught the booking confirmation email.
4. If you are still unable to find your booking confirmation email, get in touch with our customer support agents through your Bookings page > Click on your booking > "Chat with us"