What an INCREDIBLE day!!! This will definitely be the highlight of my trip to Hanoi. Our guide, Billy, was wonderful. He was professional, personable and really went above and beyond to make sure this was a memorable experience for everyone. Anyone who’s ever traveled with a large group knows that getting dozens of adults to listen and stay on track is no small feat—especially on the water. Billy handled every situation with patience, professionalism, and a great sense of humor. No matter what came up, he kept everything running smoothly and made the day feel effortless. Highly recommend!