Taiwan high-speed rail tickets | Please read the ordering guidelines carefully before placing an order
Enjoy a 5% discount on selected accommodation, tours, experiences, transportation, and other travel products booked on Klook. This offer can be used at this store.
What to expect

Good to know
Eligibility
- Children aged 12+ will be charged the same rate as adults
- Child tickets, concession tickets, and senior tickets are only available to travelers holding a Taiwanese national ID card.
- Discounted Tickets (Children, Senior, Concessionary) Eligibility Description:
- Please keep the identification documents of preferential passengers safe. Taiwan High Speed Rail reserves the right to inquire about and retrieve such data. If it is found that the booking identity differs from the boarding identity, passengers will be charged the difference between the full fare and the preferential fare, plus an additional 50% of the aforementioned fare difference.
- Child Ticket Purchase Instructions:
- Children under 12 years old may purchase child tickets. Children under 115 cm in height may travel for free without occupying a seat, but must be accompanied by a full-fare paying adult or an adult passenger. Each passenger is limited to bringing a maximum of 2 free-of-charge children. Children over 150 cm in height and under 12 years old, or children over 115 cm in height and under 6 years old, must present proof of identity.
- Senior Citizen Ticket Purchase Instructions:
- Republic of China nationals and foreign nationals aged 65 (inclusive) or older on the day of travel may purchase senior citizen tickets with valid identification documents.
- Instructions for purchasing concession tickets:
- Republic of China nationals holding a physical and mental disability handbook, and one necessary accompanying person, may purchase a concession ticket. This system currently does not provide reservations for accessible seating. If passengers require accessible seating, please call the High-Speed Rail Customer Service Hotline: 4066-3000 (for Miaoli, Taitung, Kinmen, Matsu areas and mobile phones, please dial 02-4066-3000. All calls are charged at standard landline and mobile phone rates) or purchase tickets at any station's ticket counter.
Additional information
- Staff is available for guests requiring disability assistance
Location

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Reviews
This was very easy to use you need to download their T express app then search for your ticket then apply for self collection or get to convenience store your ticket. Then just scan the QR only when entering in station. It was smooth ride and really enjoyed it!
Passengers can use the following functions after installing T-EX on their smartwatch: (1) Today's Tickets: View the ticket information that has been collected on the same day using the mobile phone T-EX that is synchronized with the watch, including ticket information and boarding QR code. The watch T-EX only provides the query function. The related changes and refund functions still need to be performed by the mobile phone T-EX. (2) High-speed Rail Timetable: Provides passengers with information on the current southbound and northbound trains at each station.
I had reserved a reserved seat, but when I asked the Taiwan High Speed Rail counter if I could change to an earlier Shinkansen train, they said that the ticket could not be changed. However, they told me that although I couldn't change, I could change it if I was okay with a free seat earlier than the reserved flight, and when I explained the situation at the ticket gate, they opened the gate for me. When I exited, the automatic ticket gate read the QR code on my existing ticket, and I was able to leave smoothly. I'm grateful to the kind station staff!
Note, after the B1G1, this is the most discounted HSR ticket voucher, however there are some conditions to note. 1. it will only confirm after 24hrs. 2. provide 3 choice timing. 3. download the app, but for me i pick up physical ticket from 7-11 machine and pay admin fee of NTD20/pax. its an enjoyable ride.
Getting a 22% discount on High-Speed Rail tickets after purchasing a day tour on Klook is a great deal 💯❗ Highly recommend it, plus you can download the Taiwan High-Speed Rail app and get the detailed information of your ticket in advance. It clearly shows which car and seat you're in, which is very convenient 💪❗ When you get to the station, you can download the QR code to directly enter the gate 👍❗
easy and cheaper price to buy the high speed railway ticket to go from Taichung to Taipei. highly recommended
really easy to redeem it. really recommended to book to KLook. Just so AMAZING and make my trip in Taiwan be so more AMAZING.
so much Fun using this and very reliable train ride. I couldn’t believe you can go to your destination as fast as it can!
Quite a hassled if you want to get confirmation from Klook after placing order. I chose the time and date that I intended to take but ended up there is no seats available when I try to booked with HSR online. So I need to deal back again with klook and to get confirmation again. I just dont understand at the first place why klook ask me to fill in the date and time I need to book and see if there is availability in HSR system when there is no seating available after that booking. I need to go to the counter HSR to double confirm the place again and they also cannot do anything with my booking as I booked through Klook. But later after hassled and trouble I managed to get a seat and QR core to be scan directly at the entry.
I often shop online and receive a large number of packages, which means I have a lot of reviews to write! However, writing reviews always takes up a lot of my time and energy! So, for a while, I either didn't bother to leave reviews or just wrote something quickly! But, I always felt a little sorry for those hard-working seller customer service representatives, warehouse staff, and owners. So, I wrote a short paragraph to show my gratitude and respect in the product reviews of sellers who I feel deserve my five-star rating! The product has a very high cost performance, and I always try it out before reviewing it. Although the product may not be the best, it definitely performs the best at the same price point.
FAQs
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