Private Kuala Lumpur City Tour

Additional information

Prohibitions & Limitations

• The activity is not recommended: other serious medical conditions
• Participants who appear intoxicated may be refused service. In this case, no refunds will be given
• Pets are prohibited

What to bring

• Sunscreen / Caps or hats / Cash
• Camera/Your personal medicines/comfortable footwear

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
• No refund will be issued in case of unforeseen events or extreme weather caused the following condition: Some of the activities are cancelled
• If you've participated in at least one activity, visited at least one attraction or used one of the tickets, refunds can't be issued
• Lost, stolen or damaged tickets can't be refunded
• For any product quality/damage issues, contact Klook customer support ASAP with photo/video proof
• Be aware that the approval of reschedules, amendments or refunds are subject to availability
• Refunds or amendments can't be issued if: Participants arrive late or don't arrive at all
• Refunds can't be issued for any participants who are late by 30 minutes or more
• To find out more about the cancellation policy, contact Klook customer support

Booking changes policy

• Change are allowed until 24 hour(s) before activity starts
• The booking can’t be changed if it was booked with Klook Pass, under pre-sales or comes with a freebie.
• The booking cannot be changed if the voucher has not yet been issued.
• Bookings made using SG Culture Pass or Taiwan Culture Points cannot be changed.

Pick-up information

• Please note that complimentary pick-up and drop-off services are available only within a 5 km radius of the Petronas Twin Towers

Redemption information

• Please be advised that exact travel and tour times cannot be guaranteed. Delays may occur due to external factors beyond our control, including school holidays, peak seasons, traffic, and weather conditions.(You can do a quick search on Google Malaysia Holidays to see upcoming holiday dates!)
• Please take note the tour include driver cum guide only (assistance by driver as a guide). Driver will generally explain and you can explore each location on your own. Additional fee applicable for licensed tour guide request who will follow you during tour.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• Free for children aged 0-2