SpringHill Suites by Marriott New York Manhattan/Chelsea

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

yes

Great location

Felt safe and the location was right by the metro and was nice to walk around in. Right by major sites. They overbooked us so they had us stay at the other hotel on the lower floors the first day, and reimbursed us $50 for it. The rest of the days we stayed at the hotel we actualy paid for. The view was awesome and the food was ok. One thing to keep in mind is that only 2 elevators serve 44(?) floors but we never waited more than 5 min for an elevator to take us down. For that reason I’d recommend booking a higher floor with a view so you get priority on the way down for the elevator. Would recommend.

Lovely hotel with breakfast included! A real bonus and great start to the day. We booked a room with a city view and wow what a view. This hotel was perfectly placed for us to use as a base for sight seeing with the subway nearby. Would definitely book again - I wouldn't trawl through other hotels, I'd go straight for it. It had everything we needed. Really nice hotel and great value for money!

It was a wonderful and clean experience for us. I probably will book again in the future.

I have stayed here before as a budget focused business traveler. know that it is a dual-branded hotel - part is a Springhill Suites and the other part is Townplace Suites, which is supposed to be an "extended stay" type room. As a budget traveler, the price was right, but in my 2, one night stays for work, there is not a lot of my "peers" there which is just an observation. Lots of tourists and families also on a budget. The floor layout is very tight - tall building and I believe about 12 rooms per floor. They do a good job of maximizing utility inside the rooms - I even had a mini kitchette (Townplace) which I didn't use but kudos for pulling it off in the space - with a mini fridge, dishwasher, cooktop and microwave. Noise when doors close, people get off elevators, etc is noticable but not terrible. Breakfast can get overrun because it is a pretty tight space. As long as prices stay as competitive, I would consider staying there again, but if you have a few more $ on your expense account, maybe get something more catering to traditional business users.

The hotel was excellent and well-priced (by NYC standards). The higher level rooms have great views. The breakfast was hectic and crowded with ample food but few fresh fruit and whole grain bread options.

Good stay. Great location near subway.

The property is located near the subway 1 train on west 28th st

Hotel is in a great location and the staff are super helpful. When I arrived they had to switch my room so I ended up with two queens. It was very spacious. A couple of critiques, the room smelled of strong cleaning products on arrival and it wasn't a nice smell. Secondly the aircon is so loud which is not helpful when it's been warm as I couldn't have it on during the night.