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Guests and rooms

2 adults, 1 room

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Phoenix

Untere Wiestistrasse 11See map
Top reasons for booking
With a stay at Phoenix in Zermatt, you'll be on a river, just steps from Zermatt-Matterhorn Ski Paradise and a 1-minute drive from Zermatt-Furi Gondola. This hotel is 3 mi (4.8 km) from Sunnegga Ski Resort.
Popular facilities
Free WiFi
Fitness center
Luggage storage
4.6/5Fantastic 659 reviews
Exploring the area
Zermatt GGB, 400m, About 7 mins from hotel by foot
Antiquitäten & Gallerie Glacier Zermatt, 200m, About 3 mins from hotel by foot
Zermatt Matterhorn Viewpoint, 300m, About 4 mins from hotel by foot

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Overview

Phoenix

Rooms:27
Floors:4
Star rating:

With a stay at Phoenix in Zermatt, you'll be on a river, just steps from Zermatt-Matterhorn Ski Paradise and a 1-minute drive from Zermatt-Furi Gondola. This hotel is 3 mi (4.8 km) from Sunnegga Ski Resort.

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Exploring the area

Transport

Zermatt GGB

Train stations
400m

Attractions

Antiquitäten & Gallerie Glacier Zermatt

200m

Zermatt Matterhorn Viewpoint

300m

Hotel Restaurant National

300m

Matterhorn Konditionstraining

300m

Hotel & Solebad Arca

300m

Gornergrat Railway

500m

Fly Zermatt (Alpine Adventures)

500m

SkyGirl Paragliding Zermatt

500m
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Facilities & services

Popular facilities
Free WiFi
Fitness center
Luggage storage
General
Fireplace
Elevator
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Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 19:00

Latest check-out time:Before 10:30

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8 AM - 9:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 5 days before arrival with check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Zermatt is in a car-free zone and can be reached only by train.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Note: Check-in policies vary by property. Please check carefully before booking

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Other fees

Pet fee: CHF 20 per pet, per day

Rollaway bed fee: CHF 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.

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