Graduate by Hilton Berkeley

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Everything was substandard. The hotel is old and the rooms are small. There are minimal amenities (no cups in the bathroom, no shower caps, one body lotion; paper cups for instant coffee that were not replaced daily, housecleaning was inadequate, our room was not vaccumed, the bath mat was on the floor. When I asked for housekeeping to bring something, half an hour passed and I had to call again. The lobby has an odd smell. There was an empty water cooler in the seating area. The best thing was the $25 food and beverage credit at Henry's, food was decent.

Amazing location with cute decor. Nice view from our room. Be sure to ask about a credit you get at the restaurant.

Showerhead was way to low (at 5 feet ), the Henry restaurant ran out of food and told us some items were out of season and they took too long to serve Overall ok but room prices were too high as well

The beds were very uncomfortable. The room safe didn't work properly - even after hotel staff "fixed" it. The restaurant was awful, with a very sparse menu and not even the items on the menu were all available.

I love this hotel so close to all the restaurants and campus, the only negative the room we stayed at the shower doesn’t have a strong pressure and the water is either cold or hot. Otherwise the rooms are clean .

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LOCATION - 5 Stars - Great, especially if visiting UC Berkeley; next to restaurants and shops and steps away from the University STAFF - 2 Stars - There were only 2 or 3 young girls at the front desk that we met during our 3 day stay. All of them looked unhappy at their job and seemed a better fit at a Thrift Store. CLEANLINESS - 3 Stars - much to be desired, specifically in the bathroom. Let's just say I was not about to use the bathtub. Throughout the room and bathroom, it looked like a deep clean was much needed. RESTAURANT - 4 Stars - Nothing spectacular, my salad was not fresh, but prices were reasonable and the service was fast. OTHER - 3 Stars - There was a very strong smell in the lobby, which I could not say what it was - candle or something else. While the decor in the lobby was interesting and inviting, it seemed that students and random people could just come in, buy a coffee and sit there using their computers. The room was a good size (we had the corner Campenile view) however, it did not feel clean, there was no pen, not even a single piece of paper to write a note. The Front Desk lobby area did not have any interesting materials on the area, what to do or see and I was not about to ask the front desk ladies, they did not inspire much confidence. There was no concierge either. Overall good location, but not even a 4 Star hotel.

It was a character property very close to the university of Berkeley campus, and close to all of the venues. The street was lively and the bar downstairs was a nice spot to have a coffee in the morning, laptop time in the lounge and a cocktail in the evening. Gym was small but serviceable. I would encourage travellers to bring good ear plugs. Some road noise, general noise from neighbors could impact sensitive sleepers. Also parking was sometimes a challenge as the two above ground lots were almost always full or had only 1 spot available. If you have a large car it is somewhat difficult to get in and out of the spots and tough to turnaround as someone new always parked in the non parking areas.

Great location if you are seeing a show at The Greek. Very limited parking.

The location is fantastic, there is ample parking, everything is within walking distance, and the hotel has a great old vibe without too much craziness.