Hotel Indigo Edinburgh by IHG

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Well located hotel with very friendly staff and comfortable bedroom.

The room was very nice and clean! Staff was friendly and helpful. This hotel is perfectly located next to the bus station and many pubs! I would recommend staying here! The elevator is a little creaky and old so I took the stairs. Not an issue at all!

Stayed here twice and will be staying again when next in Edinburgh. Great place

good room and excellent location in the centre of Edingburgh

The air con wasn’t working in our room when we arrived. The front desk person was very helpful and sent a manager to us right away. However the manager said when we asked why would they give us the room if aircon wasn’t working?…”some people don’t mind!” That didn’t make sense and wasn’t a good response. We were given a different room, aircon worked! Breakfast was just okay, but server was nice.

This was the perfect place for us. A bit of a walk to the Royal Mile but worth it. We stayed there twice while in Edinburgh. They stored our luggage while we took a couple days to visit Isle of Skye and checking us back in when we arrive back was easy. I will definitely stay there again the next time I’m in Edinburgh

Comfy bed. Amenities were good. Location was perfect. Unfortunately the AC only worked 1/2 of my stay so those nights were uncomfortable.

Excellent location, lovely hotel with very friendly staff

The room was clean and large, the only problem was the Air Con which didn't work the first 2 nights. It was fixed by night 3. Breakfast was very good and the waitstaff was attentive.

Boutique hotel or so called. It means the rooms look a bit different. High ceilings and a spacious room and bathroom. Obvious damage and repair work to ceiling. Bed was a King but was really two mattresses pushed together so the middle of the bed had an uncomfortable rib running around both mattresses. Only requested room service one time on my 4 night stay and they replaced every towel accept the most important towel the bath towel. They took two away and put back one. Upon request for additional towel (2 person occupancy) I was told "No, because I had the "Do not service" door tag on display. However this was the following day, not the day of service. A visit to reception was required where upon they repeated the same odd reason why only one towel was replaced if two were taken. But alas, I got my towel. (However this should not have been the case the answer to customer paying premium for a 3 star room is "Yes, we will bring a towel to your room as soon as possible.". Shower has great water pressure, and the quality of said towels was very good. In house breakfast was average at best. Many Cafes within walking distance much better and less expensive. The area where the hotel is is excellent and walkable. Tram stop 400 ft away takes you to the shore or the airport. VERY convenient. Great location. Overall a good hotel. But no surprise that improvements should be made considering this establishments price point. 3.5 out of 5 stars