Holiday Emerald Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The staff were welcoming and friendly. They also provided us with a map of Hanoi and shared a few helpful tips to guide us during our stay. The location is a big plus, as it’s conveniently close to many attractions, restaurants, and shops, making it easy to explore Hanoi. We experienced an electricity issue during our visit, but once we reported it, the staff promptly took action to address the issue. We appreciated their hospitality and how quickly they responded to our concern.

The hotel location is exeptional. You can walk to every tourist site in the area. They also provide a map which is very helpful. The staff are nice and helpful, they even help us book a ride to airport. I like their simple, appetizing made to order brekfast. The room is comfortable, clean and spacious. I highly recommend this hotel.

We had a pleasant stay at Holiday Emerald Hotel in Hanoi! The location was convenient for exploring the city, and the hotel was a comfortable place to rest after a day of sightseeing. The staff were friendly and accommodating, which made our stay more enjoyable. Overall, it was a good experience, and we would recommend this hotel to travelers visiting Hanoi. 😊

Great location, room, and breakfast offers. We enjoyed our Hanoi stay.

breakfast is good. rooms are clean and wide and staff are accommodating and friendly

We had a wonderful stay at Holiday Emerald Hotel! The staff were very accommodating and welcoming, and the room was spacious and comfortable. The location was also excellent, within walking distance of popular attractions and Michelin-starred restaurants. Overall, we had a great experience and would definitely recommend this hotel to anyone visiting Hanoi! ❤️

worth every penny spent in this hotel. Location-wise, value for money, even had the most accomodating and kind staffs. Highly recommended!!!

This hotel is perfect for those who wanted to stroll around old quarter. All of the tourist attraction is walkable.

We checked in late at the hotel after coming from Sapa, but I notified them in advance and they were very accommodating. When we arrived, a staff member was already waiting in the lobby and kindly helped us with our luggage to our room. The elevator is quite small, but it was fine for us. Our room was clean and complete with the amenities and toiletries we needed. The bathrobes and towels also smelled fresh, and the bed was comfortable. We also enjoyed the free breakfast, which was really good. Aside from the available buffet options, you can also ask the chef to prepare other dishes from their menu. The location is another plus. The hotel is right in the center of the Old Quarter, within walking distance of many stores, restaurants, and establishments. I was also able to walk to St. Joseph’s Cathedral, and Hoan Kiem Lake is nearby as well. Overall, we had a pleasant and comfortable stay and would definitely consider staying here again.

The place was easy to find and in the heart of the city. The staff who attended to us (Kate) was very helpful and friendly. She pointed to us the nearest michilin bun cha are and it also did not disappoint us. The place was comfortable and clean. However, they do not have enough socket for charging because we were three pax who checked in. Luckily they have extension wire for us.