Residence Inn Pittsburgh Oakland/University Place

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Our stay went well. Location to hospital was convenient. Breakfast choices great and food tasty. Parking across alley. Rooms comfortable.

Our room had an incredibly comfy L-shaped couch and a round table and a small desk with desk chair and a little island with one stool, so lots of seating and eating options. The kitchenette was very functional (large fridge, two electric burners, sink, pots and pans, dishes, etc.). The bathroom was also good and had shelves to put your stuff on, which was a nice touch. Unfortunately there was a spot of mold on the wall above the sink and a little in the shower (but we ignored it). The closet and dresser setup was great as well (real hangers, not those stupid ones that are permanently attached to the rail). I didn't like that there was no real housekeeping service from day to day -- they will give you new towels but will not make your bed (even with the same sheets) or give you new soap. On the night we arrived our body wash pump was empty and we had to request a fresh one from the desk; they did not refill the one in the shower while we were there. The pool was on the small side but a nice amenity if you could catch it empty. The gym was tight and could have used more space for weights -- and additional bench and/or a few dedicated weight machines would be a very helpful upgrade, but there was no extra space. Breakfast was tasty (I loved the add-ins for the cereal!) and the whole breakfast area was clean and well-maintained.

Everything was perfect. Comfortable bed with plenty of pillows and extra bedcovers. The room was spacious. Great amount of towels. I truly enjoyed my stay. Nice and quiet! There was also a kitchenette. Well planned!

Unresponsive after bereavement requst

We totally enjoyed our stay!! The location was perfect. Staff was friendly and helpful

Alexa was very helpful and understanding.

The shower had obvious mold (red and black). The bed was not comfortable and made a very loud squeaking noise any time you moved. The bathroom door had a lot of dust and residue on it. There was not a lot of counter space in the bathroom. The toilet paper was very very thin and cheap. When booking the site said free self parking—it was $22 a night on top of the booking price and they only have about 30 spots that fit compact cars. If you have a mid sized SUV or larger parking was an absolute nightmare. They have another lot down the block that has 20 spots, but again for compact cars only. No one monitors the lot, because there were several cars that took up 2 spots. Definitely not as advertised, and not worth the price. The staff were very kind and the TVs were large and had Netflix.

Great place to stay! Will stay again! Breakfast was one of the best I’ve had at a hotel.

Stayed for a night, it was good. Breakfast was good

Great breakfast and great location