Purnama Beach Resort

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Room was clean, beds comfortable and aircon excellent But unable to get Wi-Fi in room and nowhere comfortable to sit except on the bed. Pool lovely but no sun loungers. Room was not serviced during our 4 night stay but clean towels were provided on request. Maintenance also came quickly when a curtain pole came down and they also provided a mop at my request because I was frightened of slipping in the wet room. I did not realise when booking that there would not be a separate shower. There are self service washing machines at the resort next door. There is also a launderette opposite the OYO hotel. Cannot report on the restaurant as restaurant was closed when we went for breakfast so had to eat elsewhere.

Shopping and walkby

Aircond tak sejuk. Yg lain okay.

family deluxe is ok spacious. room is clean upon arrival. but i notice no housekeeping during stay so u got to let them know if u need rubbish bin to be emptied. water heater is not working. we didnt ask to get it fix coz we dont want to change room. upon arrival we were welcomed by huge millipede in the toilet. but is ok just took it out. we call before to check whether there is mini fridge & was told only in few room it is working so we ask for the room with mini fridge. big let down is the mattress the kind that so saggy when u lie in it. very not good for my back pain. but ok la can tolerate the whole 3 nites. location is good near water activities, food stalls. pool is ok when not crowded. hotel offers food in case u dont want to walk to find out. monkeys are around and hornbills too. pleasant stay. will consider in future

Satisfied with the services provided. Good stay

This place should not even be on Expedia. It is completely misrepresented. The pool is filled with algae and looks toxic. The bungalows are small, smelly and packed one next to each other and the patios all face other equally crowded rooms. Sort of a suffocating ambience. The common areas were poorly maintained. Absolutely. no pride of ownership. We cancelled upon arriving and discovering how misleading the profile page was. The management refused to refund remaining days and Expedia was unable to get in touch with anyone at the hotel--which gives you an idea of its level of responsibility. The refrigerator in our room smelled and was dirty. The bathroom was full of soap spots, suggestive of a lack of cleaning. Beds were mushy. You get the idea--a place to AVOID!

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the hotel easy to find food and near the beach

I need a tv remote control.

It was okay.but please clean the pool.