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2 adults, 1 room

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Best Western Premier Alsterkrug Hotel

Alsterkrugchaussee 277See map

US$ 133.01per night

This is the cheapest price in 30 days, based on the rates on 18 Oct

Top reasons for booking
Great view
Most user reviews comment positively on the view from their room
Popular facilities
Bar
Restaurant
Free WiFi
Fitness center
Spa
Sauna
4.4/5Great 365 reviews
Exploring the area
Alsterdorf U-Bahn, 1.2km, About 19 mins from hotel by foot
Hamburg-Ohlsdorf (railway station), 2.3km, About 5 mins from hotel by car
Hamburg Airport, 2.1km, About 4 mins from hotel by car
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Superior Room, 1 Double Bed, Garden View (Quiet Location)
1 double bed or bigger

Garden view

33
Premium Room, 1 Double Bed, Garden View (Quiet Location)
1 double bed or bigger

20.0 m²

Courtyard view

16
Comfort Room, 1 Double Bed (Converts to 2 Twin Beds)
1 double bed or bigger

20.0 m²

35
Executive Room
1 double bed or bigger

30 m²

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Reviews

Read all reviews
4.4/5.0

Great

365 reviews
Location
3.9
Services offered
4.4
Cleanliness
4.4
Atmosphere & facilities
4.2
All
4.5+
3.0+
Lilija
Reviewed: 27 Jun 2026

5.0/5.0

Fantastic

Stayed with partner

It's clean and comfortable
John
Reviewed: 17 Mar 2026

4.0/5.0

Great

Stayed with partner

The property was clean, bright, and very ambient. The staff were polite and courteous,, but lacked the true focus of customer care. We got there around 11am on the day of our arrival expecting to wait for our 3pm check-in. We were kept waiting for the room even though it was ready before 3pm. Then I had to request check-in even though we were sitting in reception not 2 metres away from the desk. Extremely poor customer service.
Ximena
Reviewed: 28 Jan 2026

5.0/5.0

Fantastic
This place was great! The room was clean and comfortable, and the location is perfect—very close to the airport, with a bus stop right in front of the hotel. The front desk staff were incredibly nice and helpful
Rebekah
Reviewed: 2 Jan 2026

3.0/5.0

Good

Stayed with pets · For leisure

The room was very nice and comfortable, paid for our parking, paid the pet fee. All good until I get up at 4:30 am to take a shower, no hot water. My husband goes to the FD had clerk go to another room to try the water and still no hot water. My husband was told it would be a couple hours before the person who handles that came in. In the end we had hot water 15 mins before leaving, which was good. Apparently they turn off the water heater at night? The clerk says it has happened around the 4am time before.
Benedikt
Reviewed: 27 Dec 2025

5.0/5.0

Fantastic

Stayed with partner · For leisure

Great stay!
Kate
Reviewed: 7 Aug 2025

5.0/5.0

Fantastic

Stayed with partner

Very helpful staff, excellent restaurant, comfortable and clean room. Above average all around! Stayed for one night to be close to airport for an early morning departure. Would highly recommend.
Gert
Reviewed: 22 Jul 2025

5.0/5.0

Fantastic

Stayed with family · For leisure

Location close to airport. Easy access to public transportation.
Jurgen
Reviewed: 6 Jul 2025

5.0/5.0

Fantastic
Great Hotel with a very good restaurant.
Evelyn
Reviewed: 27 Dec 2024

5.0/5.0

Fantastic

Stayed with partner

Pleasant hotel with normal-sized room. Comfortable bed, modern, clean bathroom, and everything was clean and well-maintained. Despite being on the street side, our room was extremely quiet. The staff was friendly and efficient. We were visiting family so we didn’t spend much time there and didn’t have any meals there, but it was all quite pleasant!
Todd
Reviewed: 27 Aug 2024

5.0/5.0

Fantastic

Stayed with partner

The only issue was road construction all down the street in front of the building. Not much that they can do about that!

Overview

Best Western Premier Alsterkrug Hotel

Renovation:2011-01-01
Rooms:106
Floors:3
Star rating:

Located in Hamburg (Hamburg-Nord), Best Western Premier Alsterkrug Hotel is within a 10-minute drive of Hagenbeck Zoo and Hamburg Messe and Congress. This luxury hotel is 5.1 mi (8.2 km) from Hamburg City Hall and 5.1 mi (8.2 km) from Reeperbahn.

Description

Located in Hamburg (Hamburg-Nord), Best Western Premier Alsterkrug Hotel is within a 10-minute drive of Hagenbeck Zoo and Hamburg Messe and Congress. This luxury hotel is 5.1 mi (8.2 km) from Hamburg City Hall and 5.1 mi (8.2 km) from Reeperbahn.

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Exploring the area

Transport

Alsterdorf U-Bahn

Metro stations
1.2km

Hamburg-Ohlsdorf (railway station)

Train stations
2.3km

Hamburg Airport

Airports
2.1km

Attractions

Hamburg Police Museum

1.3km

City Nord

1.9km
See map

Facilities & services

Popular facilities
Bar
Restaurant
Free WiFi
Fitness center
Spa
Sauna
General
Electric car charging station
Parking
Parking (additional charge)
Non-smoking throughout
Fireplace
Elevator
Bicycle rentals
Uncovered parking
Bicycle parking available
Garden
Vending machine
Electric bicycle charging station
Safety & security
Safety deposit box
Business facilities
Meeting facilities
Cleaning services
Laundry service
Reception services
24-hour front desk
Luggage storage
Tourist info desk
Fast check-in
Fast check-out
Multilingual staff
Food & drink
Breakfast service (additional charge)
Activities
Water sports
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 00:00

Latest check-out time:Before 11:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards, mobile payments, and cash

Cashless transactions are available

This property uses solar energy, plus eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Other fees

Fee for buffet breakfast: approximately EUR 27 per person

Uncovered self parking fee: EUR 8 per day

Pet fee: EUR 15 per pet, per night

Service animals are exempt from fees

Early check-in is available for a fee (subject to availability)

Late check-out fee: EUR 40 (subject to availability)

Rollaway bed fee: EUR 42 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Enjoy German cuisine at Restaurant Alsterkrug, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

See all policies

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