ViAn Hotel And Spa Da Nang

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

All good. Clean, comfortable, courteous staff. Appreciate complimentary water.

Staff were friendly

로비도 시원하지도 않고 치우는분들이 룸에있는데..본인들카드키 대고 서비스도 그렇고..방음도 안되고..물에서 냄새도나고 2틀동안 별로여서 돈아까워서 지냈습니다 추천하고싶지않넹르

Very friendly manager and staff was very helpful and went out their way to make sure everything was handle properly, very nice staff and friendly. Larry

The hotel description makes it sound as if it's close to attractions and the train station. While it wasn't bad, it wasn't conveniently located. We had to walk a long way to get around. The staff spoke almost no English. We tried to hire a private car from there to Hoi An and ended up on a bus with broken seats and windows covered in black grime. We asked multiple times if she was booking us a car and she replied each time "yes! A car, not a bus." The staff was friendly, just unable to be helpful. The room was not well kept, the construction and cleaning both lacking. There was hair in the bathroom, stains on the sheets , and just poor house keeping in general. There were gaps in the tiles in the bathroom and dried glue all around fixtures. The breakfast was OK, nothing to write home about. So far this is the most expensive place we've stayed in Vietnam and it was the most disappointing.

I stay here for 1 nite but I found that it is good location, staff and food. It is easy to visit some interesting place in Da Nang city and go to swim.

The room was as described on the 2nd floor with the massage . Had 4 bunks in the room with 2 a/c on the wall . the bathroom did not have hot water , and there was a foul odor coming from the drain in the bathroom , so just kept the bathroom door Shut. They had a nice Breakfast on top floor over looking the Downtown area , Hint Get there early as they do not replenish the servings . from 6am-7am is the best time to eat. So wake up early eat and go back to bed if you want.

I very much enjoyed my stay at the Vian Hotel. The accommodations were nice, the staff friendly, and the complimentary breakfasts delicious. I stayed in a room with a view of the city (ocean view) for an economical price. Thank you for a good experience.

STAFF ARE NOT WELL-TRAINED TO HANDLE CUSTOMERS NEEDS ESPECIALLY COMMUNICATION AND ROOM ARRANGEMENT.RECEPTION HALL.S AIR-CONDITIONER AND LIGHTS ARE ALWAYS TURN-OFF.STAFFS ALWAYS ASKING HIGHER CHARGES THAN ACTUAL LIKE TAXI FARE ON BEHALF OF TAXI DRIVER

Brand new hotel. Very good customer care. Checked in early at no extra charge. Restaurant on top floor with great views. Only downside was having to use wi fi in lobby as couldn't get it in room.