Best Western Plus Brooklyn Bay Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

This hotel was a really pleasant find after a horrible travel day. The staff were incredibly kind, and helpful. The room was super comfortable, loved the pharmacopia products in the bathroom. I also really appreciated the breakfast buffet - the hotel is walking distance to many restaurants and Brighton beach with all its shops. I’d definitely stay there agai.

Clean room, great location, and polite helpful staff!

very nice

Everything about the hotel was great, only thing is parking is based on first come first serve.

Okay

Nice as always

Sitting in my room at 10:45pm working and on speakerphone with my husband when my door slams against the top safety lock 3 times. I ran to the door to look out the keyhole and the person had already ran away. I called front desk who apologized that security was checking the room even though there was no knock on the door and they overrode my safety lock and tried slamming it 3 times! She said sorry for the inconvenience, they should have knocked. This was the same clerk who had just checked me in a few hours before knowing the room was occupied. The next day I asked to speak to the manager and she said they were not in during the evening shift. I called numerous times to be told they were not available and to call back later. I never reached them and didn't get a call from them either. Completely unacceptable and not even sure it was security and not someone else provided with a master key! I was offered a small discount on my next stay, This was a safety issue, I was not looking for a discount next time!

Roach infested room Over priced No functional USB Air conditioner Loud defective Overall Avoid it like a PLAGUE

It was ok stat

Breakfast was sufficient but breakfast room in the basement by their laundry room. What amenities are you referring to? The bathing products on wall in shower were nice. Also showering stool helpful. Very little water pressure though. This is a basic property, no frills, no extras. Minimal parking. I counted only 6-7 spaces. Glad I didn't drive.