Hampton Inn & Suites Colorado Springs/Air Force Academy

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Excellent hotel. Highly recommend.

Good hotel

I only stood one night and had to leave early in the morning before I could get the free breakfast. Unfortunately, I had to wait 45 minutes to get into my room, asthey were shortstaffed that day and the rooms were not cleaned prior to arrival, so I had to wait.

This property had excellent staff, things were clean, and the breakfast was excellent.

The room was very clean and the bed / linens were very comfy. We opted for the room with the balcony so we could have a view of the mountains. It wasn’t a direct view , but more off to the right - still beautiful ! It had a large bathroom with shampoo , conditioner , lotion, body wash , hair dryer , etc. The refrigerator in the room was nice along with the big couch and desk / sitting area. It was a very quiet stay - no noise from surrounding rooms or outdoor area. Staff was friendly and check in was easy. We didn’t utilize the breakfast or pool but they both looked nice. Overall great experience ! IHOP is right around the corner too

Nice breakfast, clean rooms and hotel.

Plus: Breakfast was different daily, which was nice. Breakfast ladies were kind and helpful. Right off Interstate, convenient and near lots of food. Negative: We stayed 5 nights. Day 2, had to request towels (three towels for 5 people registered) and for our trash to be emptied. We asked if we could get a full clean. Was told yes. We did not and had to request toilet paper. In 5 nights, they made our bed and changed out towels/restocked one time. When we asked the front desk if we could have a sheet change, we were told yes, but then came Back to a letter stating that due to the holiday, there was limited house keeping. Just wish we had been told that initially so we could have requested the items upon arriving back each night, instead of realizing they were not there and needing to go back down. Additionally the pool, although maintained well by maintenance, is sad and dated. The hotel next door has a beautiful blue pool and my son was so sad that we only had the faded, dingy one. If it’s all that is available, it’s fine for one or two nights. Would never book again for more than that as the adjacent ones seem much more updated.

I liked the cleanliness and the complimentary breakfast. However, being a hilton honors silver member, I wasn't offered 2 free bottles of water upon arrival.

Clean room and the staff were very sweet.

I would recommend this hotel. Very good location.