Radisson Hotel Louisville North

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

convenient location

Avoid this hotel at all costs. We checked in late after flights were delayed and at that time the public areas were full of sketchy drunk people who may or may not have been staying there. I’m not talking one or two but dozens. The room was dirty, complete with fake eyelashes glued to the bathroom sink, dead bugs everywhere, trash still in the bin and stains on the walls and linens. The public areas were clearly in disrepair. We were supposed to stay for 4 nights but checked out as soon as we could after 1 because at that point it was too late to find a new hotel when all of this was discovered. The hotel staff made themselves unavailable, unhelpful or rude when hotels.com tried to call to mediate a refund for the three nights we didn’t stay. And I was only going through hotels.com because no one would answer the phones the many times I tried to call. The hotel manager refused a refund so now I’m going through my travel protection to get a refund figured out. I picked this hotel for location, and because it wasn’t an off brand and I ALWAYS check reviews and people had to have been lying because we have NEVER had a such a bad experience in cleanliness or service. I’d give it zero stars if I could.

Price was good, cleanliness was decent, the room itself was comfable

The hotel is very much need of a renovation. Our key cards stopped working every day and it was annoying that the room was far and at 1:00 am come back to get them reprogrammed. Check in takes for ever, 15-30min. if they are only helping you. For some of the other people that came with us it took them up to one hr to get checked in, with only one person at the front desk.

Its always a great stay!

Very nice rooms, windows do crack open even on upper level rooms. Be prepared to walk quite a distance from the front desk to your room as well as the parking lot. Huge hotel.

Experience was ok but kids were cussing in front of adults parents not saying nothing kids being unruly in the pools no free breakfast

I was an ok place to stay for the few hours we stayed there.

Hotel is not bad if you’re looking for a quick place to stay. Don’t have high expectations compared to other name brand hotels. Hallways smelled like cigarettes, Bed covers were stained, curtains were ripped, A/C smelled like vinegar, room had a humid smell to it. Pool didn’t smell like it had any chlorine. Gym had no disinfectant products so you could clean machines before or after using.

amazing everythin